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Lexus of Wayzata

Wayzata, MN

4.8
2,236 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,236 reviews

August 09, 2024

I highly recommend Helton. He is honest, fair, knowledgeable, and accommodating. It was a breath of fresh air to deal with someone who understands customer service is willing More

by Lakelady98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Stenson
Aug 09, 2024 -

Lakelady98 responded

Helton is an asset to Lexus of Wayzata. He knows the true spirit of great customer service. He is knowledgeable, fair, and goes the extra mile. I would recommend Helton to my friends and family.

Aug 10, 2024 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2024

Pleasant to deal with and no high pressure sales. Got what I wanted! Thank you. More

by SandyK
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Lexus of Wayzata responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2024

Helton did an amazing job finding just the right car for my husband and me. He went out of his way to find a vehicle that not only fit all of our needs but was even better than what we had hoped for while s More

by RolandFamily422
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
Aug 09, 2024 -

Lexus of Wayzata responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2024

Pleasure doing business with you and the outstanding help from Lisa made it a enjoyable experience More

by rgodzala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa McNulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Lexus of Wayzata responded

Hi, we're glad to hear our staff took such great care of you. We hope we can continue to be of service to you down the road!

August 05, 2024

Willis Burks gets 5 Stars from me! ! He was very helpful, informative, thorough, extremely kind and I felt that I was so well served. Thank you Willis!!!! In addition, Matt Huesman More

by Mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willis Burks 111…5 Stars
Aug 09, 2024 -

Lexus of Wayzata responded

Hi Mary, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2024

Nice experience with the professional team at the dealership . No surprises or extra costs at signing. Looked at a few used cars at Lexus of Wayzeta before finding the right one for me. All were ve More

by Aero2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2024

Everything at the dealership was awesome. Nate was outstanding and very helpful thru the process. We LOVE our new vehicle. More

by bc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate Rudeen
Aug 07, 2024 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We are always more than happy to assist you if anything else comes up. Take care!

July 28, 2024

Christian was absolutely outstanding! I cannot emphasize enough how great he was throughout the entire purchasing process. My brother purchased a vehicle from Christian in March and could More

by ACURA/HONDAOWNER44YEARS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Nicklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Lexus of Wayzata responded

Hi, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

July 11, 2024

My name was not used in the 90 minutes I was at the dealership. The most personal thing each of us owns is our name. Use it! Mine is Bill. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know. Service advisor didn’t intro himself or have name tag.
Jul 14, 2024 -

Lexus of Wayzata responded

Hi, thank you for taking the time to leave feedback. We would appreciate the opportunity to earn your trust and address any concerns you might have. Please reach out to me directly at 630-382-0339 or via email at ER@Napleton.com. Best regards Eduardo Rodriguez National CX Director Ed Napleton Automotive Group

July 09, 2024

The customer service I experienced at Lexus of Wayzata was top notch. Everyone I encountered was friendly, professional, and eager to help. As I waited for my vehicle, I was reassured with frequent upda More

by Nick R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Lexus of Wayzata responded

Hello Nick, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We are always more than happy to assist you if anything else comes up. Take care!

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