Lexus of Wayzata

As passionate about customer service as about the Lexus. Eric assisted us as new owners of the UX250h and NX300h as well as new iphones! We were a bit on overload and Eric patiently went clearly over the de Eric assisted us as new owners of the UX250h and NX300h as well as new iphones! We were a bit on overload and Eric patiently went clearly over the details, being sure we both full understood the capability of our phones in both cars. He also listened well to our questions and explained his answers. I had owned my UX for almost a year and never knew the difference in the “ping” between Enform and Siri. He had us listen for it and most importantly, practice using it. He also understands the various cars. He is an A+ teacher. More

Making buying a car easy Overall a good experience. Expert handling of financing Very helpful showing how to use car technology and getting things set up. Really like that Overall a good experience. Expert handling of financing Very helpful showing how to use car technology and getting things set up. Really like that if we have future questions there is a specific person to contact. More

Fantastic Service! Iggy sold me a 2018 Jeep Grand Cherokee Limited. His service and follow up were 2nd to none. He is the epitome of a great Saleman and when I am looki Iggy sold me a 2018 Jeep Grand Cherokee Limited. His service and follow up were 2nd to none. He is the epitome of a great Saleman and when I am looking for my next car; my first call will be to Iggy. Thanks again. More

Smooth Purchase The experience of buying a new car was-for once-actually an enjoyable experienced. No sales pressure, just a lot of good info to help make a decision The experience of buying a new car was-for once-actually an enjoyable experienced. No sales pressure, just a lot of good info to help make a decision. The numbers didn't change (go up) during the process and everything was delivered on time and as agreed. I thought our salesperson, Bob Horwitz, did a wonderful job. I liked the time they took to help familiarize me with the new car and do some of the initial setup, like pairing my phone, before I left the dealership. More

Best Car Buying Experience- Hands Down Greg Loop is amazing to work with at Lexus of Wayzata. He goes above and beyond for his customers and wants to ensure that you leave the dealership no Greg Loop is amazing to work with at Lexus of Wayzata. He goes above and beyond for his customers and wants to ensure that you leave the dealership not just happy, but thrilled. We have purchased from other Metro dealers and Lexus of Wayzata has definitely been our best experience. Questions are answered, you are not rushed into a vehicle, the care they take in assisting the customers and these are just a few of the reasons we will continue to go back. I can't recommend Greg enough. More

Jake was great to work with. No pressure, tons of knowledge. Very friendly, solid guy, He didn't leave us waiting. Here and there, like a lot of dealerships. We were short on time, so he had Eric do knowledge. Very friendly, solid guy, He didn't leave us waiting. Here and there, like a lot of dealerships. We were short on time, so he had Eric do a quick go through on the car. Eric was great also. They both said we could schedule another go through when we had more time. Best car buying experience we've had to date. Really like the nice waiting area and outdoor fire pit. Thank you, Tom and Amy Bissell More

Joe Nathanson was great to work with! He clearly explained everything. From difference in vehicles, features and benefits, leasing options versus buying. Great dealership. Great car! explained everything. From difference in vehicles, features and benefits, leasing options versus buying. Great dealership. Great car! More

Lexus of Wayzata - A Five Star Experience Lesson Learned! 6 months ago I sold my Lexus RX350 F-Sport and purchased a Mercedes Benz GLE350. Within a few days, I knew something was not a fit, Lesson Learned! 6 months ago I sold my Lexus RX350 F-Sport and purchased a Mercedes Benz GLE350. Within a few days, I knew something was not a fit, from the way it handled to technology issues. I was going see if I could adjust to the new car, then I remembered Ignacio at Lexus of Wayzata, which I drive by every day. I would think about was how professional, knowledgeable and courteous he was when I purchased from him in the past. After a few short months of settling for what I was driving, I reached out to Ignacio and within a few days I was back to being a proud Lexus owner. Sales staff makes or breaks a business and Ignacio is the primary reason I circled back to Lexus! Lexus drivers have something in common, it is just SMART to own a Lexus and be part of a community of customer service driven people with the clients best interest in mind. More

Professional buying experience and thoughtful service Courteous and candid discussion over vehicle features, pros and cons. "No pressure" buying experience and very forthcoming answering questions. Easy t Courteous and candid discussion over vehicle features, pros and cons. "No pressure" buying experience and very forthcoming answering questions. Easy test drive process and quick with paperwork. More

Great personalized service! I like the report that is generated when in for service. Spacious waiting room with a fireplace, newspaper and coffees to choose from. generated when in for service. Spacious waiting room with a fireplace, newspaper and coffees to choose from. More