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Lexus of Wayzata

Wayzata, MN

4.8
2,267 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,267 reviews

April 29, 2019

Inviting service oriented Greg Loop went out of his way to help me find the exact car I really wanted. No pressure or tactics, only professional consulting and service. More

by Dhpeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Loop, Scott Houghland
May 02, 2019 -

Lexus of Wayzata responded

Thank you so much for your review! Our team strives to provide an exceptional experience for all of our guests. We're happy to spend as much time with you as needed to find a vehicle that's perfect for you. If there's anything else we can help with, please let us know. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

April 29, 2019

Tri was so helpful and understanding on our repair. When you need service at Lexus, Wayzata, you should work with Tri. We had an unknown problem with our Lexus and Tri worked with the serviceman to ha More

by Husker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
May 02, 2019 -

Lexus of Wayzata responded

Thank you for taking time to leave us a review and mention your great experience with Tri! Our Certified Lexus Technicians are happy to work tirelessly to ensure your vehicle is safe and ready for the road. We're glad you chose us for your vehicle needs, and we hope you'll come see us again soon! Sincerely, Mike DeJong | Customer Service Manager | 952-404-5137

April 27, 2019

An amazing experience! We purchased a pre owned RX350 and had an absolutely fantastic experience. Our sales person, Gerald, was knowledgeable, friendly, fun, and took his ti More

by Happybuyer2
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Pelant, Jim Guettler, Jean Judge
May 02, 2019 -

Lexus of Wayzata responded

Thank you so much for taking the time to leave us 5 stars and your feedback! Our team is thrilled to hear you enjoyed working with Gerald and the rest of us. We understand purchasing a vehicle can be stressful and intimidating so we aim to help you as much as possible. We're happy to take as much time as you need to find the perfect fit. Thank you for your recommendations, and we hope to see you again soon! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

April 16, 2019

Great Buying Experience This was my first experience with Lexus. The dealership had a large inventory of new RXs to choose from. My salesman, Jake Blomquist, did an outstandi More

by JKM
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jake Blomquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : One lady who took my check and went over options; a lady from technology. I don't remember their names.
Apr 22, 2019 -

Lexus of Wayzata responded

Thank you for letting us know about your recent experience at Lexus of Wayzata! We're so excited you fully enjoyed working through the car-buying process with Jake. Your satisfaction matters to us, even after you've left the dealership. We hope you're enjoying your new vehicle so far, and we hope you'll allow us to serve you in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

April 12, 2019

Wonderful Service Chris Doyle is an outstanding service advisor. Chris has been my primary advisor for multiple Lexus vehicles for over 15 years. Chris is sincere, hon More

by Dr. B
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Apr 22, 2019 -

Lexus of Wayzata responded

Thank you so much for taking the time to let us know about your experiences with Chris over the years! I will be sure to pass your kind words on to him. At Lexus, we pride ourselves in being transparent and friendly with our guests so you can always expect the best experience! We highly appreciate your business and can't wait to see you again. Sincerely, Mike DeJong | Customer Service Manager | 952-404-5137

April 04, 2019

WOW! Fantastic! I recently bought a used Lexus, and just want to say WOW! Great dealer to work with, took care of all my concerns, and came in at the price I needed t More

by Makorsmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gleason
Apr 08, 2019 -

Lexus of Wayzata responded

Thank you so much for leaving us 5 stars and your positive feedback! We're so glad to hear you fully enjoyed working with Mike and the rest of our team. We'll do whatever we can to ensure you find the perfect vehicle at a price that matches your budget. If there's anything else we can do, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

April 02, 2019

Professional & caring In today’s consumer experience; it is rare to be treated consistently in a fair, respectful and professional manner by each area of the organization. More

by Renea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Loop, Eric Baumann, Jim Guettler
Apr 08, 2019 -

Lexus of Wayzata responded

Renea, thank you so much for letting us know about your most recent experience at Lexus of Wayzata! Our entire team is dedicated to ensuring you have a professional and exceptional experience. You're absolutely correct and we'd be happy to take care of you! We highly appreciate your business and hope you'll come see us again soon! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

April 01, 2019

Quick and convenient I bought a used 2003 ES300 and it was a quick and simple process that was catered to my needs and schedule. I felt overall very comfortable with the s More

by PH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Loop, Eric Heimsness
Apr 01, 2019 -

Lexus of Wayzata responded

Thank you so much for leaving us 5 stars and your feedback! Our team strives to provide an exceptional experience for each of our customers every time. We understand your schedule may be busy, so we aim to get you back on the road as quickly and easily as possible! We highly appreciate your business and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

March 30, 2019

Great experience Greg made sure I was taken care of and followed up after my purchase. He was QuickBooks respond with any questions. The staff was very kind. I would r More

by Lakegirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Loop
Apr 01, 2019 -

Lexus of Wayzata responded

Thank you so much for taking the time to leave us a review! We're thrilled to hear you fully enjoyed working with Greg. We strive to ensure our customers are always taken care of, even after you leave our dealership. If there's anything else we can assist you with, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

March 22, 2019

Good Service The sales and administrative personnel were very courteous an d kind and were able to tailor te deal according to our requirements.They explained ever More

by Tinman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John MacEachern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Lexus of Wayzata responded

Thank you so much for letting us know about your recent experience to our dealership! Our goal is ensure all of our customers are taken care of, and we're happy to accommodate you in any way we can! We're happy to hear you fully enjoyed your experience, and we hope to see you again soon! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

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