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Lexus of Wayzata

Wayzata, MN

4.8
2,241 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,241 reviews

December 08, 2018

Working with Lexus Wayzata This dealership is great! They have a big focus on customer satisfaction! The teams you work with are very knowledgeable and they want to make sure More

by OBSPIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric , Jamie Shapiro, Eric Baumann, Jim Guettler
Dec 17, 2018 -

Lexus of Wayzata responded

Thank you for leaving us your feedback! You're completely correct when you state our entire team has a big focus on customer satisfaction. We take pride in knowing all aspects of our business to ensure you're always taken care of. If there's anything else we can assist with, please reach out. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

December 08, 2018

New car for family Everything was great, we got the new car that we want, perfect color for both inside and outside. There was a little bit disappointed about the mileag More

by Phatly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nathanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Houghland, Joshua Carpenter
Dec 17, 2018 -

Lexus of Wayzata responded

Thank you for leaving us comments about your most recent visit with us. Our team takes pride in knowing the vehicles on our lot so we can best assure you find the perfect one. We're glad you were able to take advantage of a great deal, and we hope to see you again soon! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

December 07, 2018

Above and beyond service My husband and I were referred to Val who took amazing care of us. The entire team from start to finish were accommodating and delightful More

by naomi.l.marcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Bloomer, Scott Houghland
Dec 17, 2018 -

Lexus of Wayzata responded

Naomi, thank you for taking the time to leave us your thoughts! We are so excited to hear you enjoyed your experience with Val and the rest of our team. We are dedicated to taking care of our customers at all times. If there's anything else we can do for you, please reach out to us! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

December 07, 2018

Excellent- service and experience oriented Sergio stayed in contact with me in a very respectful and helpful way over several months during a long decision process. In the end I got the car I w More

by KD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Pena
Dec 17, 2018 -

Lexus of Wayzata responded

Thank you for leaving us a review and 5-star rating! Our team is happy to allow you as much time as needed when making a decision to purchase. We want to ensure you love your vehicle as much as the day you bought it! We appreciate your business and hope to see you again in the future. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

December 07, 2018

good experience I apprediated the fact that Lexus of Wayzata paints a complete picture of professionalism from it's physical space to receptionist and sales/managment More

by RHRANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Grotte, Eric Heimsness
Dec 17, 2018 -

Lexus of Wayzata responded

Thank you for your comment about our professionalism. Our entire team from our reception desk to management teams and everybody in between is dedicated to your satisfaction. We're happy you enjoyed your visit and hope to see you again soon! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

December 06, 2018

Wayzata Service All departments were truly focused on the delivery of my Lexus. From John M. picking me up at the airport to tech support to financing, all worked in More

by RONSAGEHORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hats off also to the rep who cleaned & waxed the car. , Bryan Grotte, Mike Dalton, Eric Baumann, Scott Houghland
Dec 17, 2018 -

Lexus of Wayzata responded

Thank you for leaving us a positive review! Our team strives to provide an unforgettable experience for all of our customers. We're happy to go above and beyond your expectations to ensure you're satisfied. If there's anything else we can do for you, please let us know! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

December 06, 2018

Helpful and Knowlegable as Always I had an end-of-lease opportunity and the sales and management team help guide me into the next phase Lexus. I switched from the RX to the NX and was More

by JSILVERMAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dalton, Greg Ziton, Charlie Bloomer
Dec 17, 2018 -

Lexus of Wayzata responded

Thank you for leaving us 5 stars and your comments! Our team knows how stressful it can be as your lease end approaches, so we're happy to guide you into the next steps. We're happy you love your NX and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

December 06, 2018

Wonderful buying experience It was my first time buying a Lexus and John Mac, Scott Houghland and Jean Judge were absolutely phenomenal to work with. They answered their phones More

by 1st Time Lexus Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Houghland, Jean Judge
Dec 17, 2018 -

Lexus of Wayzata responded

Thank you so much for reaching out and letting us know about your experience with our team. We are happy to answer any questions you may have so you can feel confident about the entire process. We're thrilled to hear you enjoyed your visit and we hope to see you again soon! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

December 04, 2018

Loved everything about my car buying experience with Josh! Josh Carpenter at Lexus of Wayzata was outstanding from the moment we met him through every follow-up discussion, email, text and in person meeting. More

by True You Consulting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Skeens, Charlie Bloomer, Eric Baumann, Jim Guettler, Joshua Carpenter
Dec 17, 2018 -

Lexus of Wayzata responded

Thank you for leaving us a thorough review about your most recent experience at Lexus of Wayzata! Our team will go to almost any length to ensure you're always taken care, even if we don't have the all the answers right away. We also want to ensure you're satisfied, even after you leave our dealership. If there's anything else we can do for you, please let us know. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

December 04, 2018

Quick easy and efficient Runs good , good on gas no problems that I see with it . Perfectly good safe investment for me . Definitely a good choice to get cars from Here More

by King Hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carpenter
Dec 17, 2018 -

Lexus of Wayzata responded

Thank you for leaving us feedback! Our team understands how efficient and logical Lexus vehicles are. We're happy to show you all of the features so you can love them as much as we do. If there's anything else we can do for you, please let us know! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

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