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Lexus of Wayzata

Wayzata, MN

4.8
2,232 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,232 reviews

October 11, 2018

Excellent Service The service was excellent with good recommendations to prevent automobile problems from developing in the future. Thanks for sharing your time and exp More

by Allan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Oct 26, 2018 -

Lexus of Wayzata responded

Allan, thank you so much for leaving us such an excellent review! Your safety is our top concern so we're happy to suggest additional recommendations to keep your vehicle running smoothly. If there's anything else we can assist with, please let us know! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Very helpful in dealing with factory recall I had to bring my GS350 in for a factory recall. LoW was every helpful in setting me up in a loaner for the day, even went so far as to give me a di More

by Herplaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Alvi
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for leaving us a 5-star rating! We're so glad to hear you were pleased with your experience at our dealership. Our team strives to ensure our customers are always taken care of at all times. We're happy to offer a loaner vehicle while your vehicle is being worked on. If there's anything else we can do for you, please let us know. Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Ross Bingham is and always has been the BOMB! Being a single woman I’ve always feared car repair. Never knew if I was being told the truth. Could neither validate nor deny any car repair suggesti More

by LUUAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Bingham, Chris Doyle
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for your kind words about our dealership! Our team strives to provide the best experience possible for all of our customers, regardless of gender. We're so happy you think of our team members as family, and we hope to see you again! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Love going to Lexus Service center. Always a good experience Love the service, the facility, the cars and the customer service. Everyone does their best to accommodate me and the experience is always positive so More

by GINNY.LARKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2018 -

Lexus of Wayzata responded

Ginny, thank you for leaving us a 5-star review! Our team is dedicated to putting your needs first and making sure you're always taken care of. We appreciate your repeat business and hope to see you again in the future! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Awesome dealership Ive purchased cars from Timm Bastyr for many years and he is excellent to work with. I moved out of stare and went with a different car brand but came More

by JRB158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Barfknecht, Timm Bastyr, Steve Geil, Brian Itman
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for leaving us a review and mentioning your great experiences with Timm! I'll be sure to pass your positive words on. Our team is driven towards providing an exceptional experience for all of our guests. If there's anything else we can assist with, please let us know! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 11, 2018

Friendly staff Friendly, helpful and knowledgeable staff. Explain other service options and did not feel pressured to take any of them. Would recommend to come here More

by jennifer.wede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Loop
Oct 26, 2018 -

Lexus of Wayzata responded

Jennifer, thank you for leaving us your positive thoughts! We take pride in understanding the vehicles we sell so we can give you suggestions for service options, rather than pressuring you into spending more money. If there's anything else we can do for you, please let us know! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Outstanding service! Everything is always done right and on time. Service advisors are very friendly and I feel welcomed every time. If you own a Lexus take it here. It’s More

by lex3tuned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for your 5 star rating! We are so glad to hear you've always had a positive experience with us. Our team strives to fully service your vehicle and get you back on the road as quickly as possible. If there's anything else we can do for you, please let us know! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Easy and slick service I had a great experience last visit. It was easy to get in and they gave me a car since they were busy and didn’t want me to wait too long. More

by LISAPRZY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Grotte, Scott Houghland, Michael Peters
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for letting us know about your great experience! Our team understands your schedule can be full so we're happy to offer a loaner vehicle for you. We wouldn't want you to be stranded at our dealership! If there's anything else we can assist with, please feel free to reach out! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Very friendly and helpful. Easy to schedule an appointment,quick service and just a pleasant experience. Very helpful , clean and complimentary car wash is always nice especia More

by LSTEGERGRAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Couldn’t remember specific names.
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for leaving us a 5-star rating! We're so glad to hear you enjoyed your experience. We understand your schedule can be busy so we aim to make the scheduling process as easy as possible. If there's anything else we can do for you, please let us know! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

My love affair with Lexus I am very pleased with Lexus of Wayzata. I have never been there that I wasn't well taken care of to every degree. Everyone is friendly, helpful and k More

by WINELADY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy at the desk answering the phones. She is friendly and helpful and efficient!, Timm Bastyr, Chris Bloomer, Doug Evans, Michael Peters
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you so much for letting us know about your experience! We strive to go above and beyond your expectations to ensure you're always taken care of. We're glad you have chosen to purchase 5 different Lexus vehicles from us. We hope to see you again in the future! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

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