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Lexus of Wayzata

Wayzata, MN

4.7
2,286 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,286 reviews

April 07, 2017

Gerald Franti makes the whole process fun and easy. We went to the Auto Show knowing what car we wanted to see. We met Gerald Franti and we're glad we did. He answered all our questions and demonstrated More

by Wayne Jorgenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tran
Apr 07, 2017 -

Lexus of Wayzata responded

Wayne, we are thrilled you were able to attend the Auto Show and see some of our great cars! Thank you for saying such kind things about Gerald, I will be sure to share this review with him! At Lexus of Wayzata we strive to give this highest level of service and professionalism possible, and I am happy we have met all of your expectations. If you ever have any questions on your vehicle or need assistance, please feel free to contact me. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103.

March 28, 2017

Customer Service I would not recommend this dealership only because of Eric. If you want someone to buy a vehicle, then you don't go in the office and talk badly about More

by David0722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Heimsness
Apr 11, 2017 -

Lexus of Wayzata responded

David, we appreciate you writing this review. I will be addressing this situation with Eric to try and get to the bottom of the situation. I greatly apologize for anything that was said and came across as offensive. We strive to make sure are customers are treated with the highest level of customer service and professionalism. I would like to get in touch with you at your earliest convenience as well, to further discuss the situation, and see if there is anything we can still do for you. Sincerely Mike Dalton | General Sales Manager | 952-404-5103.

March 04, 2017

Informative and attentive Ignacio was exactly what you would want if you were to hire someone to help you find the best car for YOU. There is nobody I trust more than LoW and I More

by bkzman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2017 -

Lexus of Wayzata responded

Thank you for such a great review! Ignacio and the rest of our sales team strive to give the highest level of customer service. They are dedicated to making sure guests receive the best possible vehicle in a low stress environment. We greatly appreciate your feedback, and I will be sure to pass this along to Ignacio. Sincerely, Mark Pelant | New Vehicle Sales Manager & eCommerce Manager | 952-404-5157.

February 26, 2017

Totally Awesome! Friendly and knowledgeable staff! Gerald was very attentive to our special needs and requests. We would not hesitate to have our friends purchase a car from Gerald. We will be back i More

by LadyDi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Houghland
Feb 27, 2017 -

Lexus of Wayzata responded

Thank you for writing this review! I am thrilled Gerald was so easy to work with, and that you had a great experience! I will be sure to pass this review along to Gerald. We greatly appreciate your recommendations and please don't hesitate to reach out if there is anything else I can help you with. Sincerely, Robert Katz | General Manager | 952-476-6111.

February 19, 2017

Great! Thank you Lexus of Wayzata for a great purchase experience. I worked with Mike Dalton, Sergio, Brian and Jean. They were extremely professional, kno More

by lexrcf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dalton, Brian Itman, Sergio Pena, Jean Judge
Feb 20, 2017 -

Lexus of Wayzata responded

Thank you, Tom, for taking time to write this review! We greatly appreciate when our customers recognize our hard working sales team! We hope you continue to enjoy your Lexus and look forward to working with you as well. Sincerely, Robert Katz | General Manager | 952-476-6111.

January 31, 2017

Smooth Trade I appreciate Joe Schad making this trade so easy, 3-4 texts and an online application and we were done. Buying a car has never been easier. Terrific, More

by Maxwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schad
Jan 31, 2017 -

Lexus of Wayzata responded

Thank you, Maxwell, we greatly appreciate the time you took to write this review. I am thrilled that Joe was so easy to work with during your purchase! Our sales team strives to make the purchase process seamless and exciting! Please feel free to reach out to me if there is anything you need. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103.

January 21, 2017

Thanks Russ Have been so pleased with Russell with the purchase of the RX350--he was very informative and helpful, and continues to update me with any new possibi More

by Curt Nyhus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 27, 2017 -

Lexus of Wayzata responded

Thank you, Curt, for taking the time to write this review and mentioning how helpful Russell was! We greatly appreciate your business and hope you continue to love your Lexus RX350! Please let me know if there is anything we can assist you with. Sincerely, Robert Katz | General Manager | 952-476-6111.

January 19, 2017

Loving my 2017 RX350 Service at Lexus is definitely 5 star. Jake Blomquist is great to work with. He has been very knowledgeable and helpful. We talked through the option More

by Joni
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jake Blomquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Barfknecht, Eric Baumann, Mike DeJong
Jan 27, 2017 -

Lexus of Wayzata responded

Joni, we are thrilled you love our RX! Thank you for writing such a great review and mentioning the staff that assisted in your purchase. We strive to make sure every customer has a great experience and is treated with the highest level of professionalism. Please feel free to contact me if there is anything I can do for you. Sincerely, Robert Katz | General Manager | 952-476-6111.

January 19, 2017

LX 570 This is my second Lexus I have purchased new from Jake. I traded in my GX 460 for an LX 570 and absolutely love it! The sales staff and Jake by far More

by Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Blomquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2017 -

Lexus of Wayzata responded

Casey, we are thrilled that you love your new LX! Thank you for mentioning how much of a difference Jake made in your experience. Please let me know if there is anything I can do for you. Sincerely, Robert Katz | General Manager | 952-476-6111

January 17, 2017

My 3rd lexus I currently own 3 Lexus cars purchased and serviced at Lexus of Wayzata the last two were purchased from Greg loop with great confidence. All three a More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Loop, Eric Baumann, Chris Doyle, Jim Guettler
Jan 20, 2017 -

Lexus of Wayzata responded

Mike, thank you for taking the time to mention some of our great staff members who made your experience so enjoyable. We thank you for your continued business and please do not hesitate to contact me if there is anything I can do for you. Sincerely, Robert Katz | General Manager | 952-476-6111..

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