Lexus of Wayzata

Val was so helpful and professional. The whole staff was so supportive. Thanks to all for an excellent experience. The whole staff was so supportive. Thanks to all for an excellent experience. More

Helton had worked with my wife Tina in the past and her experience with him was wonderful so she contacted him when it was time for me to get a newer car. When we showed up he already had two vehicles rea experience with him was wonderful so she contacted him when it was time for me to get a newer car. When we showed up he already had two vehicles ready for me to test drive, both based on information Tina had given him. He was friendly, professional, and extremely knowledgeable. I never felt any pressure and the whole experience was absolutely top notch. I will be recommending him to anyone i know who is in the market for a new vehicle and I know he will not disapoint. More

Jake, Chance, & James were all great and knowledgeable we enjoyed and would recommend them to anyone we enjoyed and would recommend them to anyone More

I made a downpayment pending technological review by LemonSquad - they would refund me if the review found any issues. They found issues so I canceled the deal. I wasn't refunded, even though they confi LemonSquad - they would refund me if the review found any issues. They found issues so I canceled the deal. I wasn't refunded, even though they confirmed they would. Waited several weeks and multiple reminders later I still didn't get my money back. -edit- I will give them the benefit of the and update my rating from 1* to 4*. More

Facilities could use some upgrading. Cleaning the hvac vents and the furniture needs a refresh. Very wore out. Customer service is great! Cleaning the hvac vents and the furniture needs a refresh. Very wore out. Customer service is great! More

I had a great experience working with Helton Cerqueira at Lexus of Wayzata. From the very beginning, Helton was supportive, really listened to my needs, and went out of his way to communicate clearly and pro Lexus of Wayzata. From the very beginning, Helton was supportive, really listened to my needs, and went out of his way to communicate clearly and provide the best options for what I was looking for. He was incredibly accommodating and even took time to help me outside of my work hours, which I truly appreciated. Helton is both personable and extremely knowledgeable, which made the entire car-buying process feel comfortable and stress-free. Thanks to his help, I’m finally driving a vehicle that truly fits my needs. I highly recommend reaching out to Helton if you’re in the market for a vehicle — he’ll make your car shopping experience a positive one and help put you in a great car. More

The service is efficient. The staff is accommodating and professional. Communication is excellent. Waiting area is comfortable. The staff is accommodating and professional. Communication is excellent. Waiting area is comfortable. More

I was notified multiple times that I was overdue for my first service. After scheduling this and arriving for the appointment, I was then told by a staff member that I was multiple months early for this v first service. After scheduling this and arriving for the appointment, I was then told by a staff member that I was multiple months early for this visit and nothing was required at this time, and that he has no idea why I have been notified multiple times to schedule a maintenance appointment. In the meantime, I have also received multiple messages from another Lexus dealership in this area that I have never had a relation with, that I am still overdue for a maintenance visit and that I need to schedule. This is an unacceptable level of dysfunction, especially for a brand at this price point. More

Nice dealership. Great amenities. Great customer service. Service techs know their stuff. You get what you pay for. Great amenities. Great customer service. Service techs know their stuff. You get what you pay for. More