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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,233 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,233 reviews

April 21, 2025

Helton was very helpful in informing me of options on the vehicles I was considering. Within a week he helped me find the RX350 that was the best for me. He was very professional and knowledgeable, and made More

by doreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Lexus of Wayzata responded

Hello, we're happy you found our staff member Helton to be so supportive during your experience here at Lexus of Wayzata. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2025

Service advisor was very helpful and knowledgeable, work was completed in a timely manner, and recommended service at the next visit was clearly explained. More

by lucyann1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jergenson
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Apr 23, 2025 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2025

Helton was wonderful to work with. Being from Central Wisconsin, the deal was handled almost entirely over the phone. Helton kept his word about reserving the vehicle for me, even thou More

by candyweinzinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Lexus of Wayzata responded

Hello, we're happy you found our staff member Helton to be so supportive during your experience here at Lexus of Wayzata. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2025

We like our Lexus but the service department is pretty bad, they are difficult to deal with and have the attitude that the customer knows least. Once the warranty expires we will definitely go elsewhere. More

by Spmartin52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittani Gomez
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Apr 23, 2025 -

Lexus of Wayzata responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (952) 476-6111 so we can make your experience a positive one.

April 21, 2025

The Lexus team was responsive to my needs and I’m happy with my purchase so far. More

by angie.swatfager
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 18, 2025

The service processed quickly and effectively. Great communication during waiting at the dealership at Lexus of Wayata. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Apr 21, 2025 -

Lexus of Wayzata responded

Alan, thank you for your support! We're happy we could help. If you have any further questions, please give us a call. We're always happy to help!

April 18, 2025

Fast service and well accommodated. Vehicle feels and runs like new. Was very well taken care of. Shout out to Rick for being great. More

by jumper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Apr 21, 2025 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2025

Standard service oil change and tire rotation was fast as promised. Follow up suggestions were reliable and accurate. Overall experience was professional and friendly. More

by jake.fridgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2025

Salesman was great but we had to make multiple calls and trips to pick up the car because it wasn’t ready when promised. More

by revers-broke.4k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willis
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Apr 18, 2025 -

Lexus of Wayzata responded

Hello, thank you; we appreciate your feedback! Thank you for leaving feedback. Please reach out to us at (952) 476-6111 so we may identify ways to improve your experience.

April 14, 2025

As always, quality work was performed. The waiting area is nice with good beverages and snacks. More

by the7bears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We are always more than happy to assist you if anything else comes up. Take care!

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