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Lexus of Wayzata
Wayzata, MN
2,089 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 2,089 reviews
October 07, 2022
Great service except the greeter was not very nice. Condescending. Service guy was great & nice Condescending. Service guy was great & nice More
by rickfisher2
Employees Worked With
Other Employees :
Eric Baumann, Chris Doyle, Sergio Pena, Ben Meyer
Helpful October 07, 2022
The service department is a well oiled machine, everything you dream service should be: courteous, efficient, responsive communication with no wait to get answers. Best service department I have ex everything you dream service should be: courteous, efficient, responsive communication with no wait to get answers. Best service department I have experienced in 55 years of car ownership!! More
by Jane
Employees Worked With
Rick Stack
October 05, 2022
Red carpet service and beyond! I will never go anywhere else to buy my vehicles. This is my second purchase with Lexus of Wayzata, everyone there has been absolutely excellent, and I will never go anywhere else to buy my vehicles. This is my second purchase with Lexus of Wayzata, everyone there has been absolutely excellent, and Russell is fantastic! More
by mhummingbird
Employees Worked With
October 05, 2022
Prompt, comprehensive and courteous service. Technicians always provide guidance about upcoming needs or repairs and waiting area is comfortable and welcoming. Technicians always provide guidance about upcoming needs or repairs and waiting area is comfortable and welcoming. More
by mstrand
September 27, 2022
Val does an excellent job, always! Becky was great as well. They all make the leasing experience flawless! Becky was great as well. They all make the leasing experience flawless! More
by sarashoberg
September 26, 2022
Diagnose and repair my Lexus on time. Tom was very polite and even walked me to my car. Since the repaired my 2013 RX350 drive like new. Tom was very polite and even walked me to my car. Since the repaired my 2013 RX350 drive like new. More
by Kromahaol
September 26, 2022
I have been dealing with you since 1993. Love thirst card and this dealer! Thank you. Love thirst card and this dealer! Thank you. More
by joy26hanna@gmail.com
Employees Worked With
September 23, 2022
The sales staff is very helpful and friendly. Ignacio is fantastic. He walked my wife through the process. The finance staff tried to sell us wheel & tire coverage for things like "curb rash Ignacio is fantastic. He walked my wife through the process. The finance staff tried to sell us wheel & tire coverage for things like "curb rash" but the dealership didn't fix the same exact thing on the used 2021 vehicle we purchased for original sticker price. The sale price is also misleading when the dealership adds on $1500 worth of paint sealant and whatnot that is not optional. That cost doesn't show up until you see a breakdown. Not a fan of that tactic whatsoever. More
by sheetmetalpete
Employees Worked With
September 22, 2022
Great service as always. The waiting room is so comfortable and clean. Every employee is friendly and welcoming. Thank you! The waiting room is so comfortable and clean. Every employee is friendly and welcoming. Thank you! More
by jholzemer
