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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.7
2,287 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,287 reviews

July 10, 2023

Very prompt and polite. My car was serviced and I was kept up to date on the progress. Attendant was professional. More

by kf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie
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Aug 12, 2023 -

Lexus of Wayzata responded

Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 07, 2023

Tom Bennett has exceptional customer service and I love working with him!! The lounge has many areas you can relax in More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 06, 2023

Always have great honest service performed in a timely manner. Grateful for the great waiting spaces provided. More

by Holtzja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

July 05, 2023

Very attentive customer service, & nice lounge to wait in while my car was being serviced. More

by cjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

July 05, 2023

The service could not be better. It is A-1 in my opinion. Staff are very respectful and all is efficient. More

by szweigbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 01, 2023

Overall it was a great experience but I talked to a lot of different people along the way. More

by Bgielau
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Shteyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2023 -

Lexus of Wayzata responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 27, 2023

Everything is just right. My service writer Chris is polite and always right on the money More

by Eakins.tom
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Doyle
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 25, 2023

Fast, friendly and knowledgeable. Only place we’d take out Lexus. Always friendly and respectful. More

by john.jaeger
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Lofquist
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 25, 2023

Wonderful customer service! It’s always clear what services I am receiving and for how much. More

by lnelson34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

June 22, 2023

The people I dealt with were very professional. This is the third Lexus we have purchased/leased from this dealership. I’ll alway bring my cars to them for service. Cost is always a consideration More

by mmcches553
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rick Stack, Bryan Grotte
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Aug 12, 2023 -

Lexus of Wayzata responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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