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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,233 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,233 reviews

March 24, 2022

Phones were down when I originally tried to make an appointment. Place is nice and service is good. More

by annetdes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Lawrentz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Kritsas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Lindell
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Mar 25, 2022 -

Lexus of Wayzata responded

Thanks for sharing your recent service experience with us, Annetdes! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs. We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2022

Excellent customer service Friendly staff Knowledgeable and honest Prompt Mickey was great No pressure Loaner car More

by Jfosspt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
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Mar 25, 2022 -

Lexus of Wayzata responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2022

Lexus of Wayzata got me in on my schedule- I live 4 hours away and was coordinating with a trip to see family. Very professional, did more than I asked for, and went above and beyond in accommodating me. More

by Dayna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Peters
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Mar 20, 2022 -

Lexus of Wayzata responded

Hi Dayna, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 17, 2022

Very, very satisfied - fifteen words seems like so very many. Fifteen words seems like a lot More

by gclewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
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Mar 20, 2022 -

Lexus of Wayzata responded

Hi Gclewis, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

March 16, 2022

Friendly, helpful staff. Great product. Closing, financial person, Becky, exceptional. Technical support person very knowledgeable and helpful. More

by Judy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Thompson
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March 15, 2022

Chadd Moreno was really Patient, friendly, helpful and knowledgeable today, explaining everything and advising me for my next visit More

by Pepa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadd Moreno
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March 11, 2022

They made it quick and easy to get some recall work done on my car. More

by danpierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2022 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

March 09, 2022

Outstanding customer service! Caring service advisor, service manager, technicians and great detailing staff. I can’t rate this experience too high. It was a fantastic experience. More

by Jeff Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Campbell
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Mar 11, 2022 -

Lexus of Wayzata responded

Hi Jeff, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 08, 2022

Customer service couldn’t be any better. Great communication before, during, and after service appointments. More

by Marie
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2022 -

Lexus of Wayzata responded

Hi Marie, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 02, 2022

Perfect thank for the best for sharing and good wishes from me too thank goodness thanks to all my love I hope you enjoyed the Christmas party More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2022 -

Lexus of Wayzata responded

Hi Ed, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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