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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,232 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,232 reviews

December 18, 2021

The best experience ever! I would highly recommend this dealership. Ignacio is the very best. More

by Barbara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 15, 2021

Doug Evans always takes care of my needs and with a smile. The main reason I keep buying Lexus vehicles. Great Service More

by CEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans
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Dec 16, 2021 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

December 15, 2021

Friendly and courteous staff Clean dealership and Friendly and courteous staff Clean dealership and customer lounge Convenient and easy to get to More

by kfallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2021 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs. Safe travels!

December 14, 2021

Always outstanding service from Chris service advisor. Vehicle fixed right the first time. Clran ready to go when promised. More

by Heminover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
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Dec 16, 2021 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 13, 2021

Excellent service, phone courtesy, and free valet. Total experience could not have been better - Thank You! More

by kswan007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stack
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Dec 15, 2021 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 13, 2021

Tri has always given me the greatest service from when he was an advisor to management. More

by Jnammychai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
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Dec 15, 2021 -

Lexus of Wayzata responded

Hi Jnammychai, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope to be of service to you again! Take care!

December 12, 2021

I received outstanding service from my Sales Rep Val Udermann and the service rep Bob Holm. Both went above and beyond to make the process of a huge repair smooth and easy. I greatly appreciated the pro More

by JULIEKOHNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Lexus of Wayzata responded

Hi, we're so glad that we were able to go above and beyond your expectations! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

December 09, 2021

When in for my 5000 miles service. Joe Lushine was extremely helpful 👏. As knowledgeable with questions about relocating that I had. More

by gtjkip50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
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Dec 11, 2021 -

Lexus of Wayzata responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care!

December 06, 2021

Great customer service! Very respectful service department that isn’t looking to take advantage of you! More

by Mohamed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Peters
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Dec 07, 2021 -

Lexus of Wayzata responded

Hi Mohamed, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

December 06, 2021

I am very pleased with your employees, especially Karen London. She was just as excited about my new 2022 Lexus 350 as I was. They employees were very helpful and I enjoyed working with them. Showing me More

by lejuzweber
Customer Service
Recommend Dealer
Yes
Employees Worked With
Karen London, Tim Ha
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Dec 08, 2021 -

Lexus of Wayzata responded

Hello, congratulations on your new vehicle and thank you so much for your positive feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Have a great day!

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