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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,232 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,232 reviews

November 17, 2021

Bob is always great to work with!! Highly recommend him! 😊 never a worry!! Very timely More

by Pzachman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in service
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Nov 18, 2021 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Bob will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 17, 2021

Robert Johnson was very good with follow-up and explanation of the work. Appreciated the free loaner vehicle. More

by Lexus since 2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Johnson
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Nov 18, 2021 -

Lexus of Wayzata responded

Hi, we're happy to hear you had such a positive experience with Robert! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2021

Once again, excellent job! And customer service was outstanding! Have been coming to this dealership since 2004. More

by rpjacobus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Peters
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Nov 18, 2021 -

Lexus of Wayzata responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We're happy we could help. We hope you continue to choose us for all your automotive needs! Have a great day!

November 12, 2021

John Mac was great to work with! It was a straightforward no pressure transaction. I would highly recommend Lexus of Wayzata More

by jmpeterson09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2021 -

Lexus of Wayzata responded

Hi, we're glad to hear our Staff John took such great care of you. We hope we can continue to be of service to you down the road! Thanks for the recommendation, and have an amazing day!

November 12, 2021

All aspects of the service was great from checking in to checking out . The wait time was as promised More

by Debalster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Alvi
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Nov 14, 2021 -

Lexus of Wayzata responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

November 12, 2021

Very nice place to come, nice staffs, professionals, friendly. Thank you very much for your help More

by toan_dang73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Ha
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Nov 14, 2021 -

Lexus of Wayzata responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

November 11, 2021

I just had my first service on my 2021 UX. Just a regular maintenance visit. I was greeted promptly and everything was handled professionally. I was finished and on my way in an hour. Excellent service! More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Jergenson
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Nov 12, 2021 -

Lexus of Wayzata responded

Hi Janet, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

November 09, 2021

Great service!! Friendly staff First class operation Clean loner fast service It is Pursue perfection More

by egbacsa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
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Nov 12, 2021 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us. We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs. We hope to be of service to you again! Take care!

November 09, 2021

Visiting MPLS and check engine light came on, as getting ready to head home to KCMO. Very accommodating and expeditious in handling a drive-in without appointment. Mr. Holm was super friendly and a delight More

by RW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holm
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Nov 12, 2021 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 05, 2021

Neat, clean, staff attentive. Facility is comfortable. Like your showroom eventuality you have few csrs More

by Betwayfad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 07, 2021 -

Lexus of Wayzata responded

Hello, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

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