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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,231 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,231 reviews

September 29, 2021

Great customer service! There was no pressure to buy. We will definitely recommend. Wonderful experience! More

by jkpitkanen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Ha
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Oct 01, 2021 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

September 28, 2021

Will not return for future service. Had to bring my car in twice because the wrong parts were ordered. The second time I brought my car in the last person to drive it turned it off while it was still in re More

by UND.gammell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Madison
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Sep 29, 2021 -

Lexus of Wayzata responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would like to discuss your experience in more detail, please give us a call at (952) 476-6111 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

September 28, 2021

I’ve been a customer of Lexus of Wayzata for 25 years and have been always impressed with the sales and service people I’ve worked with. More

by JF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Kallas, Timm Bastyr
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Sep 29, 2021 -

Lexus of Wayzata responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

September 27, 2021

It was a great experience. They made buying a nice car a simple process. Russell was able to answer all our questions. He is very knowledgeable and personable. Just a great guy. And Becky was an expert at e More

by Riverbelle01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Lawrentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2021 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

September 26, 2021

Great service Easy process Able to communicate mostly Great service Easy process Able to communicate mostly virtual which was my preference Thanks to Lisa! More

by Stacia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa McNulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2021 -

Stacia responded

Thanks Lexus of Wayzata

September 26, 2021

I worked with Mike S who was personable, knowledgeable and easy to work with on making my RX 350 decision. I felt that I was working with an honest, caring sales associate. More

by DCT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shteyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Ha
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Sep 27, 2021 -

Lexus of Wayzata responded

Hi Dct, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 24, 2021

They went out of their way to try to find the car I was looking for! More

by Kirk-and-marcy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Lawrentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2021 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 21, 2021

On top of everything! Celeste is great at her job and with people. kept me informed all along. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2021 -

Lexus of Wayzata responded

Hi Bill, thank you for your kind review; we are happy to pass along your comments to Celeste here at Lexus of Wayzata! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 18, 2021

They know the customer comes first and that is how we are treated, even when we get antsy to make another engagement which was my wife’s 50 year college reunion. More

by Lairdlarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans, Tri Bui
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Sep 23, 2021 -

Lexus of Wayzata responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 17, 2021

Very good service and very easy to deal with. I like my car to serve here every time. More

by Ken.do21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
Report | Print
Sep 25, 2021 -

Lexus of Wayzata responded

Hello, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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