Lexus of Wayzata - Service Center

I went ahead and deleted the positive review I previously left for this dealership due to my negative experience with the service center. What good is a positive sales experience if the service department t left for this dealership due to my negative experience with the service center. What good is a positive sales experience if the service department tries to rip you off. Dishonest. Won't be returning. More

Service advisor and service tech were helpful and courteous. Excellent customer service was displayed here. courteous. Excellent customer service was displayed here. More

Great staff kept me updated on all work. Very nice experience. Kailey was particularly good to work with Very nice experience. Kailey was particularly good to work with More

Rick was very helpful and friendly and assisted with the return of my Lexus. Repair was done very professionally and quickly. return of my Lexus. Repair was done very professionally and quickly. More

We like our Lexus but the service department is pretty bad, they are difficult to deal with and have the attitude that the customer knows least. Once the warranty expires we will definitely go elsewhere. bad, they are difficult to deal with and have the attitude that the customer knows least. Once the warranty expires we will definitely go elsewhere. More

Service advisor was very helpful and knowledgeable, work was completed in a timely manner, and recommended service at the next visit was clearly explained. was completed in a timely manner, and recommended service at the next visit was clearly explained. More

Fast service and well accommodated. Vehicle feels and runs like new. Was very well taken care of. Shout out to Rick for being great. Vehicle feels and runs like new. Was very well taken care of. Shout out to Rick for being great. More

Standard service oil change and tire rotation was fast as promised. Follow up suggestions were reliable and accurate. Overall experience was professional and friendly. promised. Follow up suggestions were reliable and accurate. Overall experience was professional and friendly. More

The service processed quickly and effectively. Great communication during waiting at the dealership at Lexus of Wayata. Great communication during waiting at the dealership at Lexus of Wayata. More

As always, quality work was performed. The waiting area is nice with good beverages and snacks. The waiting area is nice with good beverages and snacks. More