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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
775 Reviews

775 Reviews of Lexus of Wayzata - Service Center

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September 24, 2020

I had a great experience when I brought my Lexis in for service. I'm not sure of the names of the men that helped me but they were awesome! Helpful, polite, and they communicated the time it would take t More

by pam.doty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : curt dansie, Tom Lofquist
Oct 03, 2020 -

Lexus of Wayzata responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

August 27, 2020

i had my “new” Lexus serviced for the first time at Wayzata. Bob Holm was my service consultant. He did an excellent job! Bob was very thoughtful and understanding. More

by Runnergirl2354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holm
August 26, 2020

Tom discussed the service needed and answered my questions. The work was done promptly in the time he stated. It was a great experience working with Tom! More

by J.N.
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2020

Tri Bui went over and above providing excellent advice and getting the work done promptly in the time frame he laid out. He looked up past service records and pointed out a potential problem that would n More

by kefick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
August 22, 2020

I choose to service my car at Lexus of Wayzata because of the great service I receive each time I go. I have been having my car serviced there for 7 years. Each time, every one I work with is kind, helpful a More

by karenhanberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
August 20, 2020

Tri was extremely helpful! I never feel pressured to do extra maintenance, only what is needed. Getting a loaner car for the day is the BEST too, saves so much hassle for the rest of my family! More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
August 17, 2020

I always had a good experience with Tri! He is helpful, knowledgeable, timely and always tries to find the best way of getting things done. More

by Lexus
Recommend Dealer
Yes
Employees Worked With
Tri Bui
August 14, 2020

Joe Lushine at Lexus of Wayzata is our go to person for service on RX350 and GX460. He ALWAYS provides a 5 star customer experience. More

by Paul.Macek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
August 14, 2020

Dropped to help Bob H was exceptional in his service and attention to detail. Follow up and follow through are trademarks of his customer service style! Love it! More

by bcearnold
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bob H
August 13, 2020

Always get great service here. Tom Bennet is great to work with and is knowledgeable about what is needed, and you can trust his advice. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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