Lexus of Wayzata - Service Center

Great service! I always receive great service, but they went above an beyond. They provided me with a car for over a week while both my wind shield and rear window h I always receive great service, but they went above an beyond. They provided me with a car for over a week while both my wind shield and rear window had to be replaced and they repaired terrible hail damage on my RX350. The repair was amazing...you would never know there was any damage...and no painting necessary. Great job!! More

20K SERVICE Tom Bennett greeted us upon arrival. Suggested services that were needed and promptly had the work completed. We have dealt with Tom before and he al Tom Bennett greeted us upon arrival. Suggested services that were needed and promptly had the work completed. We have dealt with Tom before and he always goes beyond the call of duty to make sure we are welcome, service is performed as agreed and promotes the store as a true professional. Thanks go to Tom and all the Lexus team. Tim Hanna More

Oil Change I brought my car on for an annual oil change and check-up. My service wa outstanding from the moment I pulled into the service area. Dave signed me in I brought my car on for an annual oil change and check-up. My service wa outstanding from the moment I pulled into the service area. Dave signed me in and kept me posted while I waited in the very comfortable wiring area. I was very pleasee with my service nd would definitely recommend Lexus of Wayzata. More

Wonderful as usual! I’m New to Lexus and I am so very impressed with how I am treated from the moment I come in to the moment I leave. Thank you for welcoming me to the I’m New to Lexus and I am so very impressed with how I am treated from the moment I come in to the moment I leave. Thank you for welcoming me to the Lexus family. More

Timely and efficient As always, the work on my car was done in a timely manner. I had no issues to report when I arrived, so the normal checking was done and whatever my c As always, the work on my car was done in a timely manner. I had no issues to report when I arrived, so the normal checking was done and whatever my car needed was completed. More

Good service Happy with service, but overall I am not happy with the tire issues I had with my IS. It sounds like this is a reoccurring problem for the IS and I do Happy with service, but overall I am not happy with the tire issues I had with my IS. It sounds like this is a reoccurring problem for the IS and I don’t feel I should have had to buy 4 new tires this soon after replacing them. Although I only had to pay 1/2 price this time because of the warranty, I’m disappointed in the initial quality of tires Lexus recommended and sold to me last year. I believe whole price for the tires should have been covered by Lexus and the tire manufacturer given these reoccurring issues. More

Mike needs 6 stars! I've worked with Mike for many years and have owned many Lexus cars. His honesty, integrity and and genuine willingness to take care of customers all I've worked with Mike for many years and have owned many Lexus cars. His honesty, integrity and and genuine willingness to take care of customers allows him to stand out from others. More

Great Service Advisor My vehicles has been serviced at this location for the last couple of years. Ali has been providing a great service. He is professional and very helpf My vehicles has been serviced at this location for the last couple of years. Ali has been providing a great service. He is professional and very helpful. I value his advice and follow ups. More

Incredible Customer Service I had a minor hiccup with using my GPS. Chris was the perfect person to understand and diagnose the problem. To say he went the extra mile is a huge I had a minor hiccup with using my GPS. Chris was the perfect person to understand and diagnose the problem. To say he went the extra mile is a huge understatement. He is an incredible representative of true customer service that Lexus of Wayzata prides itself on. THANKS CHRIS. More

Best car buying experience!! Gerald has been wonderful to me. I bought a 2013 RX350 from him and this January I traded it for another RX350. Gerald has created me every time I cam Gerald has been wonderful to me. I bought a 2013 RX350 from him and this January I traded it for another RX350. Gerald has created me every time I came in for service and helped me when something was wrong. I really appreciate his attention to the details. He never once pushed me into a trade. I came in for an oil change but ended up trading after talking with Gerald about lease vs. buy. More