Lexus of Wayzata - Service Center

Oil Change I brought my car on for an annual oil change and check-up. My service wa outstanding from the moment I pulled into the service area. Dave signed me in I brought my car on for an annual oil change and check-up. My service wa outstanding from the moment I pulled into the service area. Dave signed me in and kept me posted while I waited in the very comfortable wiring area. I was very pleasee with my service nd would definitely recommend Lexus of Wayzata. More

A good experience every time. I have never had a bad experience at Lexus of Wayzata. The sales staff was great. I love my car. Any time I bring my car in for service it is alway I have never had a bad experience at Lexus of Wayzata. The sales staff was great. I love my car. Any time I bring my car in for service it is always done well and is finished on time. The service staff is friendly, knowledgeable and efficient. When it is time for a new car, I will definitely go back. More

Five Star Rating For Ali !!! My outstanding customer service experience was with Ali Alva. Came in for oil change and also indicated rear driver side panel was loose and not flus My outstanding customer service experience was with Ali Alva. Came in for oil change and also indicated rear driver side panel was loose and not flush. We looked and it was not as apparent as when arrived. Upon leaving he would look at other Lexus and for me to send pictures if it showed not being flush. Got home it was protruding due to wind pushing panel out. Sent pictures to Ali. He agreed it needed fixing. Bring in and will get loaner. Sent it over to body shop. Got it fixed and returned no charge. Excellent service. More

Great place Best ever car service place and Greg loop is an asset to the team we have bought multiple cars and always happy with attention and service Best ever car service place and Greg loop is an asset to the team we have bought multiple cars and always happy with attention and service More

Mike needs 6 stars! I've worked with Mike for many years and have owned many Lexus cars. His honesty, integrity and and genuine willingness to take care of customers all I've worked with Mike for many years and have owned many Lexus cars. His honesty, integrity and and genuine willingness to take care of customers allows him to stand out from others. More

Great Service Advisor My vehicles has been serviced at this location for the last couple of years. Ali has been providing a great service. He is professional and very helpf My vehicles has been serviced at this location for the last couple of years. Ali has been providing a great service. He is professional and very helpful. I value his advice and follow ups. More

Incredible Customer Service I had a minor hiccup with using my GPS. Chris was the perfect person to understand and diagnose the problem. To say he went the extra mile is a huge I had a minor hiccup with using my GPS. Chris was the perfect person to understand and diagnose the problem. To say he went the extra mile is a huge understatement. He is an incredible representative of true customer service that Lexus of Wayzata prides itself on. THANKS CHRIS. More

Best car buying experience!! Gerald has been wonderful to me. I bought a 2013 RX350 from him and this January I traded it for another RX350. Gerald has created me every time I cam Gerald has been wonderful to me. I bought a 2013 RX350 from him and this January I traded it for another RX350. Gerald has created me every time I came in for service and helped me when something was wrong. I really appreciate his attention to the details. He never once pushed me into a trade. I came in for an oil change but ended up trading after talking with Gerald about lease vs. buy. More

Always goes the extra mile I have at least three interactions with Ross with my 2013 LS460. Each one was efficient and met or exceeded my expectations. He is one of the reason I have at least three interactions with Ross with my 2013 LS460. Each one was efficient and met or exceeded my expectations. He is one of the reasons I will buy my next Lexus at Wayzata! More

Extremely helpful! Over the past three months, I made several visits to the dealership for service on our RX350. Each time, I was fortunate enough to draw Ali Alvi as my Over the past three months, I made several visits to the dealership for service on our RX350. Each time, I was fortunate enough to draw Ali Alvi as my service consultant. He guided me carefully and thoughtfully thru my options and helped me make the best decisions of what services I should utilize. I especially like the fact that Ali was once a "hands-on" tech himself, and so I have even more faith and trust in his advice. We have done business with this dealership since 2002. Generally speaking, every one of the service advisors we have dealt with have been excellent. Ali is no exception! More