Lexus of Wesley Chapel

We had a fantastic experience with Tim. Seamless start to finish. No pressure. He listened carefully and delivered options that catered to our specific interests. It didn’t feel like a tran Seamless start to finish. No pressure. He listened carefully and delivered options that catered to our specific interests. It didn’t feel like a transaction more like a VIP shopping experience. We will be sure to recommend his services and return to work with him in the future. More

I would like to thank Franceoa for his professionalism and excellent customer service and highly recommend this salesman @ the dealership and excellent customer service and highly recommend this salesman @ the dealership More

We received excellent customer service at this Lexus dealership from Mike Tadros, who was very personable and knowledgeable. We never felt pressured or rushed and thoroughly enjoyed our experience. Tha dealership from Mike Tadros, who was very personable and knowledgeable. We never felt pressured or rushed and thoroughly enjoyed our experience. Thank you! We will enjoy our new Lexus immensely! More

I was very fortunate to work with Johnny Millaway as I leased my new Lexus NX250 on December 21st 2024. He was a pleasure to work with. He was very knowledgeable and so patient. He assured me that if I ha leased my new Lexus NX250 on December 21st 2024. He was a pleasure to work with. He was very knowledgeable and so patient. He assured me that if I had any questions or concerns he is here for me! I highly recommend Johnny and Lexus Of Wesley Chapel if anyone is interested in purchasing or leasing a Lexus. More

Tim was AMAZING. I visited 4 dealerships and he was the first person to understand my needs and point me in the right direction. He respected my price point and advis I visited 4 dealerships and he was the first person to understand my needs and point me in the right direction. He respected my price point and advised me in the right direction when I didn’t know what I wanted. I would recommend all my friends and family to this dealership and him! 10/10 from sales, to finance, to service. LOVE THIS PLACE! More

I picked up my 5th Lexus yesterday, dating all the way back to an LS400 in 1993. A lot has changed since then. The cars are still solid and luxurious, and of the highest quality, but now are far more tech back to an LS400 in 1993. A lot has changed since then. The cars are still solid and luxurious, and of the highest quality, but now are far more technologically advanced. The most interesting aspect of my 33 year ongoing Lexus “adventure” has been the difference in dealers I have encountered all over the U.S. Although they all had really nice facilities, the personnel were not consistently exceptional (as one should expect from a luxury brand). This last purchase, the second of two-in-a-row from the same dealer, was terrific just as was the first. My salesman both times was Johnny Millaway. The sales manager both times was Simon Pickett. The dealership - Lexus of Wesley Chapel. The first car was a 2023 LS500H. The new car is a 2025 RX450H+. I’ve never been to a nicer car store, or met a nicer bunch of people. And that includes the service and parts departments too. Give them a try. They have my strongest recommendation. In summary…....great cars, a superb showroom, a beautiful waiting area (complete with a staffed full-service boutique style snack bar and a “silence” room), knowledgeable service writers (Bobby and Christian), a well stocked parts department (Julian), excellent service technicians (Joel), an honest management team (GM Randy Newbold ET AL), and well trained sales personnel that know their products (Johnny and Gabby). I believe Wesley Chapel Lexus is the best overall dealership, of any brand or type, I have ever dealt with in my 60 adult years of buying cars. More

I purchased a Lexus ES Hybrid from Dakota Childers. He is professional , expert on Lexus , and very easy to work with . It was such an easy process especially with my 4 year old. I will come back He is professional , expert on Lexus , and very easy to work with . It was such an easy process especially with my 4 year old. I will come back to work with Dakota when husband is ready for a new car ! Very happy with my car . Got the color and exact model I wanted . Also very fast and easy to work with in Finance . Educated me on the offerings but not pushing or aggressive ! More

My purchasing experience through this dealership and with Claudia was top-notch from start to finish. I had been to Toyota, Cadillac, Honda, Kia, Mazda and Hyundai this week as I wanted to give due diligence Claudia was top-notch from start to finish. I had been to Toyota, Cadillac, Honda, Kia, Mazda and Hyundai this week as I wanted to give due diligence to all brands as I was looking for the perfect blend of reliability and fun driving for this car purchase. I am in sales so the experience was important to me. I specifically asked for a woman salesperson as all 6 of the dealerships I went to were male and honestly, I don't think many of them took me seriously when I told them I was buying this week and I was carrying a $15,000 check in my purse. When I walked in and was greeted immediately and professionally, with no sharks hanging out in front of the dealership ready to attack, all employees had a black "uniform" so they looked alike and professional and Claudia called me on my way, introduced herself and texted me directions to the dealership, that is exactly the experience I was looking for. I came in looking for a used car and Claudia took her time patiently and let me test drive 2 used before she said, what about a new one. She didn't rush me, didn't pressure me and was a true professional. She is a valuable asset to this dealership. I will be recommending anyone who is in the market for a Lexus or a new car to her. In fact, the reason I came to Lexus of WC was because 2 of my neighbors both bought their cars from this dealership as well and both recommended that I give it a try. Hence the value of repeat and referral business! Great job! I also liked that yesterday, a member of the team called me to say thank you for my purchase and welcome me to the Lexus family. Bravo! More

I highly recommend going to Lexus of Wesley Chapel! Jonathan Nicoletti was great. It was the first time I’ve ever enjoyed buying a car. Jonathan Nicoletti was great. It was the first time I’ve ever enjoyed buying a car. More

I went in on Saturday 12/21 for regular Maintenance. My service consultant was Veron Liburd, I called him a couple of hours after I picked up my car with a question about the service, I left him a mess My service consultant was Veron Liburd, I called him a couple of hours after I picked up my car with a question about the service, I left him a message and got no call back. I called again on Monday 12/23 spoke to another consultant that assured me that he will relate the message to Veron. Still no call back. Called back on Tuesday 12/24 spoke to a second consultant who told me that Veron apologized and will call me back. Still no call back. Called today 12/27 asked for the service manager and was told that he was busy and will call me back. And still no call back from Veron or the service manager! More