When my daughter suddenly needed a good used car, I sold
her mine. That left me without a vehicle. My wife has a 2004 Lexus RX330 that she loves. I looked at a few different cars, and decided on the 2011
her mine. That left me without a vehicle. My wife has a 2004 Lexus RX330 that she loves. I looked at a few different cars, and decided on the 2011 Lexus RX 350. The dealership did not have an RX 350 with the exact options/packages that I wanted. They sent the information of my sale to the plant so the plant would immediately ship the RX I wanted to my dealership. I know that Lexus has a reduced inventory resulting from production delays after the earthquake in Japan, but I was in a hurry to get my car. My salesman, Vu Nguyen, knew I wanted the car as quickly as possible. When he learned that the car ordered from the plant would not be ready for 3+ weeks, he searched other dealerships to find the exact car I wanted. Although he anticipated a week before it could be delivered, it arrived within two days. Vu and the dealership had my car prepped and ready for me to pick up just before I needed to leave on a long-planned family road trip. Because Vu strives to deliver great customer service for anyone coming in, he researched currently available rebates and found a current customer loyalty rebate for which I qualified due to the 2004 purchase of the RX 330 from Scholfield. Vu is truly an asset to Scholfield and the Lexus family.
My wife has serviced her car at the Scholfield dealership for the past 7 years and we are very pleased with their customer care, professional attitudes, and quality service.