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Lexus of Wichita - Service Center

Wichita, KS

4.8
57 Reviews
Today: 7:30 AM - 5:30 PM Closed Now
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57 Reviews of Lexus of Wichita - Service Center

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July 15, 2025

Lexus service is always top notch. They make it right and never try to push anything not needed on the customer. More

by gbcurry11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosalie Isern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Great experience. Working with Vy on new car while service department changed oil. I worked with Jeff in service department. He is always helpful. More

by LexusOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vy Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

The young man who greeted me was super. The service coordinator was also good. My problem was the job was substantially more than the quote I received. The labor for the battery install More

by jsmueller29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who did the quote
July 14, 2025

Very pleased with Lexus of Wichita! Appointment was on time, car washed and service was excellent! Employees were all friendly and made sure things were done properly! More

by twomacs20@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vy Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Great experience! ! James Gallardo stepped up immediately, scheduled my car for repair -- what a guy!! More

by ylerhrlich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gallardo and Jeff
July 12, 2025

Friendly and thorough service - from provision of Loaner car to delivery of serviced and inspected vehicle! More

by imsul786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gallardo
July 12, 2025

We had top of the line service. James sets the standard in customer service. Thanks! More

by eddip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
July 11, 2025

hit one of the 10,000 mile check on a trip and call for appt. they were able to get me in and out the same day. Jeff the service agent worked with me on a couple little things and got it all done while w More

by BRHAMM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
July 11, 2025

James is always professional and accommodating! The staff seems to care about customer satisfaction and doing the right thing. More

by sskrysl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in Service
July 11, 2025

Very professional and service oriented! Thank you, Jonathan Haynes and Jeff Kasting. We appreciate you both! More

by wandaeilts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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