Lexus of Wilmington

Troy Mayer was fantastic! He made the entire car-buying experience smooth and stress free. He was very helpful, and professional. Highly recommend working with him! Troy went He made the entire car-buying experience smooth and stress free. He was very helpful, and professional. Highly recommend working with him! Troy went above and beyond to help me find the perfect car. He’s knowledgeable, friendly, and made the process quick and easy. I couldn’t be happier with my experience! More

Troy Mayer is a fantastic sales associate! He was patient, professional, and made the buying process smooth and stress-free. Will definitely return for his outstanding service! He was patient, professional, and made the buying process smooth and stress-free. Will definitely return for his outstanding service! More

Troy Mayer is an exceptional sales associate who goes above and beyond to assist customers with professionalism and a friendly attitude. His product knowledge, attention to detail, and dedication to cust above and beyond to assist customers with professionalism and a friendly attitude. His product knowledge, attention to detail, and dedication to customer satisfaction make every shopping experience smooth and enjoyable. More

Good cistomer service from sales rep name Joshua. He was highly customer centric and professional throughtout my dealing with him He was highly customer centric and professional throughtout my dealing with him More

I just stopby to see if I would actually like this used Toyota Rac4 2016 at Lexus of Wilmimgton or not. But to my surprise the dealer guy so humble and customercentric of that os a word. He got to like no Toyota Rac4 2016 at Lexus of Wilmimgton or not. But to my surprise the dealer guy so humble and customercentric of that os a word. He got to like not just the car but their style of business. I will always want to do business here compare to other places i done used cars business in thw past. More

I had the pleasure of working with Troy and Kyle today on the purchase of a vehicle. Troy provided exemplary service throughout the entire purchase process. Initially I saw the vehicle online and it was at the purchase of a vehicle. Troy provided exemplary service throughout the entire purchase process. Initially I saw the vehicle online and it was at another dealership. Troy called and explained it was located at another dealership. However he was able to get the vehicle delivered to Lexus of Wilmington and meet me for a test drive. This was the most “low pressure” process I have ever encountered. During the process Troy explained all options, warranties etc, all with no pressure, more conversational. He should certainly be the bar for what’s a customer service sales person should be. I recommend working with Troy and asking for him by name when contacting Lexus of Wilmington. More

Josh was fantastic to work with. Personable, not high pressure salesman which is always a relief. Knowledgeable and took his time with us. Great experience overall! Personable, not high pressure salesman which is always a relief. Knowledgeable and took his time with us. Great experience overall! More

Thanks for your help Joshua. You were a pleasure to work with! I'll be very happy to share your information with any I know that may be looking for a new car. You were a pleasure to work with! I'll be very happy to share your information with any I know that may be looking for a new car. More

Troy was great and the process went very smoothly. Even though I didn’t buy on the first day, they kept in touch via text all week to see if there was anything they could do and showing me other optio Even though I didn’t buy on the first day, they kept in touch via text all week to see if there was anything they could do and showing me other options. He was kind and fair. I agree with what another reviewer that he seems very passionate about Lexus & his clients. He legit may have been more excited for me than either me or my husband :) More