Lexus of Wilmington

Troy Mayer was an outstanding salesman when we purchased our 2025 Lexus ES 350 Ultra Luxury. Troy was keenly focused on us and he delivered quality service and customer satisfaction from the first minute w our 2025 Lexus ES 350 Ultra Luxury. Troy was keenly focused on us and he delivered quality service and customer satisfaction from the first minute we met him, throughout the sales process, during vehicle preparation, delivery and beyond. Troy was very knowledgeable about our vehicle. He provided continuous updates about the vehicle delivery date. He educated us about all the vehicle features during the test drive and final vehicle inspection. And he took only ten minutes to link our Lexus app to our vehicle, set up Apple Car Play, Lexus Drive Connect and Sirius FM Radio. Everything has worked fine since we took possession of the vehicle. Troy did everything necessary to enable us to finalize our purchase decision and ensure that we were satisfied with the vehicle. There was never any pressure to buy the car. It was a great pleasure to work with Troy. He has a very pleasant, positive, and good-natured personality which made the entire car purchase process very enjoyable. Troy is extremely competent, effective, and trustworthy. I highly recommend that future customers request Troy to be their salesman and we would gladly work with Troy if we ever purchased another Lexus vehicle. Drew Saksa was an extremely effective Sales Manager. Drew worked with us to finalize the sales price, confirm the vehicle delivery date and help us manage certain issues with the finance department. Drew was very responsive to our numerous phone calls and answered all our detailed questions. Drew always had our best interests in mind and ensured we were satisfied customers. Drew communicates in a very straight-forward, factual, manner and he is very competent, effective, and trustworthy. Lexus of Wilmington has an outstanding team with Drew Saksa and Troy Mayer being so very capable and focused on customer satisfaction. More

josh has been very professional and a delight to work with I am so happy that he answered the phone! DJ and Kyle I also worked with and they were just wonderful with I am so happy that he answered the phone! DJ and Kyle I also worked with and they were just wonderful More

Exceptional customer service from Luke Poore and Drew Saksa regarding the purchase of our Lexus. Saksa regarding the purchase of our Lexus. More

Leo is an outstanding professional who consistently demonstrates a strong work ethic and excellent communication skills. He is knowledgeable about the products and goes above and beyond to ensure custo demonstrates a strong work ethic and excellent communication skills. He is knowledgeable about the products and goes above and beyond to ensure customer satisfaction More

Troy is an outstanding sales professional at Lexus of Delaware, exemplifying exceptional skill, dedication, and a customer-centric approach. His remarkable patience, intuitive understanding of client nee Delaware, exemplifying exceptional skill, dedication, and a customer-centric approach. His remarkable patience, intuitive understanding of client needs, and efficient follow-through ensure a seamless and personalized experience. Troy's down-to-earth demeanor, infused with a great sense of humor and quick wit, puts even the most discerning clients at ease. His prompt and reliable communication, including swift email responses, demonstrates his commitment to exceptional service. In recognition of his invaluable contributions, unwavering work ethic, and exemplary representation of Lexus of Delaware, Troy is undoubtedly deserving of accolades from the organization's leadership. His unique blend of skills, personality, and professionalism makes him an indispensable asset to the team. More

Very helpful and understanding proper customer service will recommend I'll give him five stars. will recommend I'll give him five stars. More

Troy was amazing! His attention to detail and energy were unstoppable. Always making sure to find the perfect match for you needs. Definitely go see Troy for your next His attention to detail and energy were unstoppable. Always making sure to find the perfect match for you needs. Definitely go see Troy for your next purchase More

Josh was knowledgeable, friendly, and went above and beyond to ensure I was happy with my vehicle purchase. He took the time to listen to my concerns, answered all my questions. His professionalism a beyond to ensure I was happy with my vehicle purchase. He took the time to listen to my concerns, answered all my questions. His professionalism and dedication to customer satisfaction are impressive. I enjoyed working with Josh. I also need to mention DJ. It was a pleasure speaking to “the finance guy” which for me is not the fun part of purchasing a vehicle. I appreciate you making the purchase experience a good one. More

Josh was great, no pressure and looked out for us to get the deal done. Dealerships had the car we wanted and we got a great deal. the deal done. Dealerships had the car we wanted and we got a great deal. More

We had a great experience with Leo. He was extremely informative and kind to work with. Highly recommend He was extremely informative and kind to work with. Highly recommend More