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Lexus of Wilmington

Wilmington, DE

4.9
1,953 Reviews
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2100 Pennsylvania Avenue

Wilmington, DE

19806

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Showing 1,953 reviews

May 02, 2026

Troy M. was professional and personable throughout the entire purchasing process. Troy communicated well and had thorough knowledge about the car we purchase More

by Kristin Robertson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Djibril Semega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Lexus of Wilmington responded

Hello Kristin, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 01, 2026

I had a wonderful experience at this dealership — very professional and supportive! Luis Cardona went above and beyond to give me an incredible deal on my car. This was by far the best experience I’ve ev More

by Mina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Brady
May 08, 2026 -

Lexus of Wilmington responded

Hi Mina, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 01, 2026

I came to Lexus of Wilmington on a humble whim and walking through the door met Mr.T Mayer and he sold me a great car because it was what I wanted. Although it ( the car from another company) had some More

by Sfair77
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Smolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Lexus of Wilmington responded

Hi, thank you for your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Wilmington!

May 01, 2026

Leo was a good salesperson. He was patient, knowledgeable and listened. The process was too long and a staff member was rude. The finance person was friendly and efficient. More

by Raine4u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Djibril Semega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonardo Jackson
May 08, 2026 -

Lexus of Wilmington responded

Hi, thanks for your review. Please get in touch with our General Manager so we can ensure your experience with our dealership is more pleasant moving forward.   General Manager, Andrew Miller, andrewmiller@mileone.com, 302.295.8543.

May 01, 2026

Good and friendly service, got our trade in appraised and and sold us a new car in a few hours More

by zhiweimai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Lexus of Wilmington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 30, 2026

I especially appreciate Rob Payson in service. The lounge is quite comfortable which makes waiting more palatable now that loaners aren’t readily available . More

by rslchipman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
May 08, 2026 -

Lexus of Wilmington responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 30, 2026

I’ve been a customer for over 30 years. I especially appreciate Rob Payson in the service department. More

by vbegatto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
May 08, 2026 -

Lexus of Wilmington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Wilmington!

April 30, 2026

Great experience with Troy. He was helpful, honest, and made the process easy and stress-free. No pressure, just clear communication and good service. I’d definitely recommend h More

by Kathleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Lexus of Wilmington responded

Hi Kathleen, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Wilmington so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

April 30, 2026

Troy is awesome. Not only is he super friendly but he takes the time to make sure you are getting an awesome deal. Please go see Troy if you’re looking to buy a new c More

by NotAnEaglesFan123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 30, 2026

Rob Payson has been my Service Advisor for several years and has always provided remarkable service. He is professional, friendly and cares about his customers. More

by Donna Fearing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
May 08, 2026 -

Lexus of Wilmington responded

Hi Donna, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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