Troy Ross
Troy Ross at Lexus of Wilmington

Troy Ross

Sales Associate

Lexus of Wilmington

2100 Pennsylvania Avenue
Wilmington, DE 19806

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4.9
39 Reviews

Dealership Experience

1 yr

Industry Experience

5 yrs, 1 mo

4.9

39 Reviews

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39 Reviews of Troy Ross

June 15, 2026

Dealership Rating
Employee Rating

Troy was extremely helpful and always professional and made the experience of buying a car easy. I will recommend this company to my friends. More

by gonzelous
Purchase Time
Recommend Dealer
Yes
Jun 16, 2026

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 25, 2026

Dealership Rating
Employee Rating

I had avery good experience with the sales agent He was very knowledgable and kind. More

by arell811
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Miller

May 25, 2026

Lexus of Wilmington responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

May 14, 2026

Dealership Rating
Employee Rating

It was wonderful working with Troy Ross our rep: knowledgeable, thorough, and patient. VERY professional and I enjoyed my car-buying experience with him. Highly recommend Lexus of Wilmington!! More

by GB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Dollar

May 16, 2026

Lexus of Wilmington responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 11, 2026

Dealership Rating
Employee Rating

I had a wonderful experience. Troy was great. He made it very easy and he was very patient and he was excellent thank you very much for the experience. More

by Sjray672
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2026

Lexus of Wilmington responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 05, 2026

Dealership Rating
Employee Rating

The sales team were very helpful in helping me get a good deal. Very nice and seamless process from start to finish. More

by babor21228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Saksa, Tyler Sahady

May 08, 2026

Lexus of Wilmington responded

Hi, we want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 01, 2026

Dealership Rating
Employee Rating

Good and friendly service, got our trade in appraised and and sold us a new car in a few hours More

by zhiweimai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2026

Lexus of Wilmington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 25, 2026

Dealership Rating
Employee Rating

I had a great experience purchasing my vehicle thanks to an amazing team. Troy, my initial salesperson, was kind, patient, and made the process easy from the start. Andre, the manager, truly went above a More

by Maura.festa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2026

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2026

Dealership Rating
Employee Rating

I had the pleasure of dealing with Troy with my car buying process and I was throughly pleased. Very detailed and professional. I would definitely recommend him and use him for future business ventures More

by Coacheaburke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2026

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 18, 2026

Dealership Rating
Employee Rating

Troy Ross is amazing. I was very upfront and told him I didn't have the patience for the "normal" car buying experience. He was great, no nonsense and made the process m More

by jsandner2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Casper

Apr 21, 2026

Lexus of Wilmington responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Wilmington so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

April 11, 2026

Dealership Rating
Employee Rating

Good sales people, Troy Ross. The manager doesn't negotiate deals much. Overall good experience More

by Celberson13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Djibril Semega , Do not remember name

Apr 13, 2026

Lexus of Wilmington responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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