Troy Ross
Troy Ross at Lexus of Wilmington

Troy Ross

Sales Associate

Lexus of Wilmington

2100 Pennsylvania Avenue
Wilmington, DE 19806

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4.9
31 Reviews

Dealership Experience

10 mos

Industry Experience

4 yrs, 11 mos

4.9

31 Reviews

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31 Reviews of Troy Ross

April 18, 2026

Dealership Rating
Employee Rating

Troy Ross is amazing. I was very upfront and told him I didn't have the patience for the "normal" car buying experience. He was great, no nonsense and made the process m More

by jsandner2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Casper

April 11, 2026

Dealership Rating
Employee Rating

Good sales people, Troy Ross. The manager doesn't negotiate deals much. Overall good experience More

by Celberson13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Djibril Semega , Do not remember name

Apr 13, 2026

Lexus of Wilmington responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 07, 2026

Dealership Rating
Employee Rating

Troy was an amazing salesperson…knowledgeable and helpful, which made for a great salesperson experience. More

by aventnia2237
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2026

Lexus of Wilmington responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 03, 2026

Dealership Rating
Employee Rating

Thank you Troy for your professionalism, excellent communication, clear direction and putting together a sale that gave us nothing but confidence with your guidance. Your effort was not satisfactory, More

by shafferp22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Miller

Apr 06, 2026

Lexus of Wilmington responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 02, 2026

Dealership Rating
Employee Rating

It was a pleasure to deal with Troy Ross of Lexus of Wilmington. Troy was quite knowledgeable and a professional through the buying process. More

by pblack
Recommend Dealer
Yes
Apr 03, 2026

Lexus of Wilmington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 01, 2026

Dealership Rating
Employee Rating

Had a great experience buying a preowned Lexus at Lexus of Wilmington. Troy Ross is so helpful and made the experience great! More

by M Black
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Coleman

Apr 05, 2026

Lexus of Wilmington responded

Hi, we want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 31, 2026

Dealership Rating
Employee Rating

Troy Ross was great from start to finish as well as DJ from finance am Kyle in mgmt . Great service all around was happy with my new purchase. Troy was knowledgeable and friendly! Will recommend this deal More

by Alphonse.w.l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Djibril Semega , Kyle

Apr 05, 2026

Lexus of Wilmington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2026

Dealership Rating
Employee Rating

Had an amazing experience with Troy at Lexus of Wilmington. His update energy, knowledge, and positive attitude made the entire process smooth, stress-free, and actually fun! He went above and beyo More

by bunnih23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2026

Lexus of Wilmington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

February 27, 2026

Dealership Rating
Employee Rating

Lexus by far is the best! ! My first Lexus purchased and I am truly satisfied. Had an amazing, stress-free experience buying my new car here. Everyone I came in contact with fr More

by Classie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2026

Lexus of Wilmington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Wilmington!

February 12, 2026

Dealership Rating
Employee Rating

Lexus of Wilmington is a very comfortable and nice place to do business. The entire staff is friendly and helpful. More

by michaelgray154
Recommend Dealer
Yes

Other Employees Tagged: Daniel Guzman

Feb 15, 2026

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

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