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Lia Toyota of Colonie

Schenectady, NY

4.8
812 Reviews

2116 Central Ave

Schenectady, NY

12304

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Showing 812 reviews

October 09, 2023

Art Palazzolo was great was up front & honest with me the entire time & kept be in the loop as my service was being done. More

by Ras
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Oct 10, 2023 -

Lia Toyota of Colonie responded

Ras, thank you for recognizing Art's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Lia Toyota team may serve you. Safe travels until then!

October 08, 2023

I was very pleased with my experience dealing with William Boland at Lia Toyota. He was very informative and explained everything to me. He kept me informed as to what was going on and when the car wa More

by dar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Boland
Oct 10, 2023 -

Lia Toyota of Colonie responded

Thanks for taking a moment to give us the highlights of your dealership experience with Bill! We're delighted he was committed to your complete satisfaction. Congrats on the new Toyota! Best wishes for pleasant travels in your future, from the whole team at Lia Toyota!

October 06, 2023

always nice and clean in waiting room. usually very prompt in checking in customers and very good about explaining what work might need to be done to fix problem More

by #1AnnFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
justin cole
Oct 10, 2023 -

Lia Toyota of Colonie responded

We're delighted to hear that! Thank you for letting us know how pleased you've been with our efficient service team and comfy customer lounge. We wish you the safest of travels until we may be of service to you again!

October 05, 2023

Always a very positive experience at Lia Toyota - whether purchasing a car or having one serviced. Everyone is extremely helpful, pleasant and very knowledgeable as well. More

by Ejsch123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Small, Tom Pottenburgh
Oct 10, 2023 -

Lia Toyota of Colonie responded

Thank you for taking a moment to share positive and encouraging feedback with us! Your loyalty to Lia Toyota is an honor we don't take lightly, and we hope to continue being your #1 choice for years to come. Safe travels until next time!

October 04, 2023

I have leased or purchased cars from Lia for a number of years now. My experience this time was with Joe Harrigan and AJ . Both these employees worked very hard for me for several days. This is the reas More

by abikerbear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
joseph harrigan 5+ stars, Aaron "AJ" Haynes
Oct 04, 2023 -

Lia Toyota of Colonie responded

Thank you for your wonderful review! We are honored by your continued business, and we are so glad that Joe and AJ could provide you with top-notch service. Your satisfaction means so much to us. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

October 03, 2023

John Valikonis made this the first actually enjoyable car-buying process we've ever experienced. He made everything clear and simple and went above and beyond the call of duty at every step. Thank you, J More

by brianthomashill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Valikonis
Oct 04, 2023 -

Lia Toyota of Colonie responded

Brian, Thank you for taking the time to leave us this positive review! Providing a smooth, 5-star experience is always our goal, and we are glad that John's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

September 30, 2023

My salesman John Valikonis did a great job in making my experience in purchasing my Toyota Corolla so positive. He explained everything and was knowledgeable about the vehicle I was purchasing. More

by lizetish5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron "AJ" Haynes
Oct 03, 2023 -

Lia Toyota of Colonie responded

Thank you for sharing the positive experience you had with John! We are so appreciative of the opportunity to work with you, and we are glad that John was both helpful and informative. It is our pleasure to assist you in any way possible. Congratulations on your Toyota Corolla!

September 30, 2023

Lia Toyota of Colonie was were I bought my first car. I worked with John Valikonis and he made everything much easier. The service was excellent. I would recommend this place and working with John to any More

by Rehlee948
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Valikonis
Sep 30, 2023 -

Rehlee948 responded

J

Oct 03, 2023 -

Lia Toyota of Colonie responded

Thank you for your wonderful review! We are honored to have been of assistance to you with your special purchase, and we are happy to hear that John took great care of you. We warmly congratulate you on your first vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

September 29, 2023

I was surprised that the initial cost estimate for the body work needed to repair the rear-end collision my car suffered was so far off from the final cost. The estimate was only about half of what the i More

by Wondering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Manhey
Oct 10, 2023 -

Lia Toyota of Colonie responded

Thanks for letting us know your impression of this experience in our Collision Center. We regret to have given you anything less than a totally positive perception about the quality of the repairs in relation to the cost. I would love to speak with you about your concerns but need some information first, such as your name and the date of this visit. Please contact me at your earliest convenience. With service in mind, Corey Cross ccross@liacars.com Body Shop Manager Lia Toyota Colonie

September 25, 2023

Service has always been top notch. The technicians are very knowledgeable and hard working. The dealership is clean .Nicholas Mucha was very helpful and kept me informed during my serv More

by jmurph16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mucha, Nicholas
Sep 25, 2023 -

Lia Toyota of Colonie responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Nicholas handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

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