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Lia Toyota of Colonie

Schenectady, NY

4.8
812 Reviews

2116 Central Ave

Schenectady, NY

12304

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Showing 812 reviews

September 06, 2023

Sarah Richards was fantastic to work with. Great experience. I will not hesitate to go back and see her. More

by mlefever1715
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Sep 07, 2023 -

Lia Toyota of Colonie responded

Thanks for letting us know how satisfied you were with Sarah's assistance! Nothing means more to us than your complete satisfaction, so we certainly look forward to ensuring the same high quality service at your next appointment with her. See you then!

September 05, 2023

Efficient service and friendly communication between the service rep Marinda Tingly and me. Very satisfied with the experience. More

by wrelyea4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marinda Tingly
Sep 07, 2023 -

Lia Toyota of Colonie responded

Thanks for stopping by to share thoughtful feedback about Marinda in our service department! We're pleased the value of her assistance exceeded your expectations. We look forward to ensuring the same at your next appointment!

September 04, 2023

Enjoy working with Lia Toyota. Technician Henry O’Reilly did a wonderful job with my car. I’m happy he is there to service my car needs More

by pammy_winkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry O’Reilly
Sep 07, 2023 -

Lia Toyota of Colonie responded

Thanks so much for the kind words, Pammy! We appreciate your business, and we're so happy Henry continues to provide you with exceptional work on your Toyota. We hope you'll always choose Lia Toyota for your automotive needs!

August 31, 2023

Our sales person Jennifer Colon did a great job. We felt she was a strong advocate for us, the purchasers. More

by cathylenahan
Recommend Dealer
Yes
Employees Worked With
Jennifer Colon, Bill Boland, Vincent Nguyen, Mike West
Aug 31, 2023 -

Lia Toyota of Colonie responded

Thank you for taking a moment to recognize Jen's excellence by sharing your positive feedback! She's an exemplary advocate for our guests, and we're delighted she handled your transaction with great care and communication. Congrats on the new Toyota! We wish you happiness in all your travels to come, from everyone at Lia Toyota!

August 29, 2023

Very easy to set up appointment. What was being done was easily explained to us before service. More

by kcorvino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Aug 30, 2023 -

Lia Toyota of Colonie responded

Thanks so much for sharing some positive feedback on your service visit! We're happy the appointment was easy to schedule and our team made sure your vehicle's services were explained to you thoroughly. Safe travels until we see you next time!

August 26, 2023

When I went to my 8:30 AM appointment, I didn’t have to wait long for them to take my car. I then waited for them to do my tire rotation. I was told I needed a new tire, as well as other things. My car mig More

by susan2isbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marinda Tingsley
Aug 28, 2023 -

Lia Toyota of Colonie responded

Hi, Susan! Thank you for sharing your positive feedback with us. We're glad your service advisor handled your vehicle's needs with great care and helpful communication. We hope you'll continue to choose Lia Toyota for all your automotive needs!

August 25, 2023

Michael Richardson always provides excellent service and is very helpful when I bring my cars in for service. He's knowledgeable and professional and always keeps me well inform when ever I bring my cars in More

by rmastria@nycap.rr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Richards
Aug 25, 2023 -

Lia Toyota of Colonie responded

Thanks for the sharing your thoughts with us! We're glad Michael handled your visit with great care and communication. We hope to ensure these same circumstances at your next appointment. See you then!

August 25, 2023

Jennifer Colon was wonderful, she listened to me because I am a first time truck buyer, and she committed to finding me a truck that fit me. We had a blast test driving the truck and allowed me to test ali More

by ruphence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Colon
Aug 25, 2023 -

Lia Toyota of Colonie responded

Awesome! Thanks so much, Ruphence. We're delighted Jen's support made your buying experience a pleasure. Congrats on buying your first new truck! We wish you lots of happiness in the road ahead, from all of us at Lia Toyota!

August 22, 2023

Art Palazzolo always goes above what you would expect of a service writer. He listens to the vehicle owner and explains everything in detail. More

by Michael B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Aug 22, 2023 -

Lia Toyota of Colonie responded

Thanks so much, Michael! We truly appreciate your continued business, and we're glad Art continues to be a reliable resource for your automotive needs. Thank you for always choosing Lia Toyota!

August 21, 2023

Christopher Comorski was very professional and helpful during my service visit. Thank you so much, Chris. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Comorsku, Christopher
Aug 22, 2023 -

Lia Toyota of Colonie responded

Hi, Anthony! Thanks for taking a moment to give credit to Christopher for making your service visit accommodating and thorough. It is always our pleasure to assist you with your automotive needs. See you next time!

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