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Lia Toyota of Colonie

Schenectady, NY

4.8
816 Reviews

2116 Central Ave

Schenectady, NY

12304

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Showing 816 reviews

August 25, 2023

Michael Richardson always provides excellent service and is very helpful when I bring my cars in for service. He's knowledgeable and professional and always keeps me well inform when ever I bring my cars in More

by rmastria@nycap.rr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Richards
Aug 25, 2023 -

Lia Toyota of Colonie responded

Thanks for the sharing your thoughts with us! We're glad Michael handled your visit with great care and communication. We hope to ensure these same circumstances at your next appointment. See you then!

August 25, 2023

Jennifer Colon was wonderful, she listened to me because I am a first time truck buyer, and she committed to finding me a truck that fit me. We had a blast test driving the truck and allowed me to test ali More

by ruphence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Colon
Aug 25, 2023 -

Lia Toyota of Colonie responded

Awesome! Thanks so much, Ruphence. We're delighted Jen's support made your buying experience a pleasure. Congrats on buying your first new truck! We wish you lots of happiness in the road ahead, from all of us at Lia Toyota!

August 22, 2023

Art Palazzolo always goes above what you would expect of a service writer. He listens to the vehicle owner and explains everything in detail. More

by Michael B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Aug 22, 2023 -

Lia Toyota of Colonie responded

Thanks so much, Michael! We truly appreciate your continued business, and we're glad Art continues to be a reliable resource for your automotive needs. Thank you for always choosing Lia Toyota!

August 21, 2023

Christopher Comorski was very professional and helpful during my service visit. Thank you so much, Chris. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Comorsku, Christopher
Aug 22, 2023 -

Lia Toyota of Colonie responded

Hi, Anthony! Thanks for taking a moment to give credit to Christopher for making your service visit accommodating and thorough. It is always our pleasure to assist you with your automotive needs. See you next time!

August 20, 2023

Always excellent service here. Vanessa Radley was very helpful, cheerful, and professional in her interaction with me. More

by jgreen8283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Aug 22, 2023 -

Lia Toyota of Colonie responded

Great! We're so happy you enjoyed this service visit and the excellent service provided to you by Vanessa. She will certainly be humbled by your kind words. Please don't hesitate to let us know when our team can help you again. It's always our pleasure!

August 18, 2023

This was my first time coming in for service after my purchase and I could not be happier with the service and how everything is explained as you go though the process! More

by Fratic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Aug 18, 2023 -

Lia Toyota of Colonie responded

Hey, Fratic! Thank you for stopping by to share positive feedback on your first service visit with us! We're glad our team did everything they could to ensure a thorough and informative experience. We look forward to making your next appointment just as reliable!

August 17, 2023

My service advisor on my most recent visit was Art Palazzolo. He was knowledgeable, professional and courteous. I had a great service experience, I was well informed throughout my visit, detailed esti More

by cboswort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Stevens, sales, Chrsitopher Comorski, service, Aaron Tice, Michael Richards, Michael Kikkert, Arthur Palazzolo, Sean O'Keefe
Aug 17, 2023 -

cboswort responded

My sales and service experiences at Lia Toyota have been consistently excellent for 14 years now, first with my 2008 Toyota Corolla LE and currently with my 2021 Toyota Corolla SE Premium. I actually purchased my first Corolla new in 1973 from State Toyota, which I believe was owned by the Lia family at that time as well. Great cars, great service, great place to do business.

Aug 17, 2023 -

Lia Toyota of Colonie responded

Thanks for honoring us with your fantastic feedback, as well as your years of loyalty to Lia Toyota! We're delighted Art provided you and your Corolla with an exceptional service experience. We hope to continue working with you for years to come!

August 17, 2023

Rob Gracia made our car buying experience easy and enjoyable. Thank you again to all involved! Kathy and Joe Linley More

by jlinley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Gracia
Aug 18, 2023 -

Lia Toyota of Colonie responded

Hi, Linley Family! Thanks for taking a moment to recognize Rob's excellence in service to you. We're so happy his support and expertise made this a pleasant buying experience. Congratulations! We wish you many happy travels, from the whole team at Lia Toyota!

August 15, 2023

My service Advisor was Michael Richards annd I think he did an OUTSTANDING JOB! He was kind, considerate, knowledgable and knew about anything that I asked him. While waiting for my vehicle service Lia s More

by mriccitelli02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Richards
Aug 17, 2023 -

Lia Toyota of Colonie responded

Thanks for stopping by to express your appreciation of Michael's excellence in service! We're pleased he did everything he could to make this a comprehensive, valuable visit. We look forward to making your next visit just as superb!

August 12, 2023

Service was amazing! Marinda was super helpful, polite and informative about everything. Really went above and beyond. Employees like this make the experience worth my ti More

by Cfaraci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marinda Tingley
Aug 15, 2023 -

Lia Toyota of Colonie responded

Thanks so much for letting us know Marinda provided you with a valuable and pleasant service visit! Nothing means more to us than your complete satisfaction. We hope to ensure the same circumstances at your next appointment!

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