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Lia Toyota of Colonie

Schenectady, NY

4.8
817 Reviews

2116 Central Ave

Schenectady, NY

12304

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Showing 817 reviews

September 09, 2023

Sharonrose Hariprasad was extremely helpful. The check-in went quickly and smoothly, and the car was ready in two hours, just as she had promised. Communication about the process and checking i More

by KWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharonrose Hariprasad
Sep 12, 2023 -

Lia Toyota of Colonie responded

Thank you, KWW! We're happy you had a very convenient service experience with us, and that Sharonrose made sure your vehicle was well taken care of. We appreciate your business and look forward to seeing you at your next visit!

September 08, 2023

The service at Lia Toyota of Colonie is excellent. My service advisor Vanessa Radley was extremely polite, helpful and knowledgeable. Highly recommend getting your vehicle serviced here More

by Abby R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Sep 12, 2023 -

Lia Toyota of Colonie responded

Abby, thanks for taking a moment to review and recommend our service department! We're so pleased you enjoyed a thorough and pleasant experience with Vanessa's assistance. We hope to ensure the same circumstances at your next appointment!

September 08, 2023

Always fantastic service. Great recommendations were made to keep my vehicle at the highest level. More

by djtrumastr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cole, Donato Benevento, Nick Simeone
Sep 08, 2023 -

Lia Toyota of Colonie responded

Thanks for letting us know how pleased you've been with our dealership team! Your satisfaction means the world to us, and we hope you won't hesitate to get in touch if there's every anything else we may assist you with. Thanks for choosing Lia Toyota for your automotive needs!

September 07, 2023

It’s always a pleasure becoming to Toyota in Colonie. Michael Richards was my staff member that day. He was very helpful and reassuring about my car. I look forward to coming to Toyota for many years. H More

by schuhlr233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Richards
Sep 07, 2023 -

Lia Toyota of Colonie responded

Thank you for your lovely review of Michael! We're honored by your continued patronage, and we're glad Michael has always made sure you and your vehicle are well taken care of. We hope to continue being of service to you for years to come!

September 07, 2023

This review is for William Buckley I have been coming here for years the last appointment I had I was very discouraged and considered not coming back. I’m glad I did, William listened to my concerns, was More

by Smyers0876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Buckley
Sep 07, 2023 -

Lia Toyota of Colonie responded

Your thoughtful review of William just made our day! Thank you for your years of continued business, and also for telling us all the wonderful ways William made this visit so remarkable. We'll see you at your next appointment!

September 06, 2023

Sarah Richards was fantastic to work with. Great experience. I will not hesitate to go back and see her. More

by mlefever1715
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Sep 07, 2023 -

Lia Toyota of Colonie responded

Thanks for letting us know how satisfied you were with Sarah's assistance! Nothing means more to us than your complete satisfaction, so we certainly look forward to ensuring the same high quality service at your next appointment with her. See you then!

September 05, 2023

Efficient service and friendly communication between the service rep Marinda Tingly and me. Very satisfied with the experience. More

by wrelyea4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marinda Tingly
Sep 07, 2023 -

Lia Toyota of Colonie responded

Thanks for stopping by to share thoughtful feedback about Marinda in our service department! We're pleased the value of her assistance exceeded your expectations. We look forward to ensuring the same at your next appointment!

September 04, 2023

Enjoy working with Lia Toyota. Technician Henry O’Reilly did a wonderful job with my car. I’m happy he is there to service my car needs More

by pammy_winkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry O’Reilly
Sep 07, 2023 -

Lia Toyota of Colonie responded

Thanks so much for the kind words, Pammy! We appreciate your business, and we're so happy Henry continues to provide you with exceptional work on your Toyota. We hope you'll always choose Lia Toyota for your automotive needs!

August 31, 2023

Our sales person Jennifer Colon did a great job. We felt she was a strong advocate for us, the purchasers. More

by cathylenahan
Recommend Dealer
Yes
Employees Worked With
Jennifer Colon, Bill Boland, Vincent Nguyen, Mike West
Aug 31, 2023 -

Lia Toyota of Colonie responded

Thank you for taking a moment to recognize Jen's excellence by sharing your positive feedback! She's an exemplary advocate for our guests, and we're delighted she handled your transaction with great care and communication. Congrats on the new Toyota! We wish you happiness in all your travels to come, from everyone at Lia Toyota!

August 29, 2023

Very easy to set up appointment. What was being done was easily explained to us before service. More

by kcorvino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Aug 30, 2023 -

Lia Toyota of Colonie responded

Thanks so much for sharing some positive feedback on your service visit! We're happy the appointment was easy to schedule and our team made sure your vehicle's services were explained to you thoroughly. Safe travels until we see you next time!

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