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Lia Toyota of Colonie

Schenectady, NY

4.8
901 Reviews

2120 Central Ave

Schenectady, NY

12304

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Showing 901 reviews

January 12, 2024

Lia Toyota has always treated me very well. My car was purchased there, and I’ve brought multiple cars there for servicing over the years. Vanessa Radley has been working in the service departm More

by Matt T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Jan 12, 2024 -

Lia Toyota of Colonie responded

Matt, thank you for telling us why you like working with Vanessa! Your satisfaction means the world to us, and we're pleased she continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment.

January 11, 2024

I have been working with Lia Toyota in Colonie for many years, and I have always been treated with the utmost courtesy and respect from all of the staff at Lia Toyota. The past service advisors and the cur More

by DonnaVSnead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Richards
Jan 12, 2024 -

Lia Toyota of Colonie responded

Thanks for the love, Donna! We're thrilled you always enjoy working with Mike and the Lia Toyota team for your automotive needs. We look forward to being of service to you for many more years to come!

January 10, 2024

We were looking for a used Tacoma and found one at Lia. We were introduced to Makenzie Nieves who went for a test drive with us, answered all our questions, and completed all paperwork. We had looked at an More

by pratthut
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Makenzie Nieves
Jan 12, 2024 -

Lia Toyota of Colonie responded

Thanks for taking a moment to give us the highlights of your dealership experience with Makenzie! We're delighted she was committed to your complete satisfaction. Congrats on the new CPO Tacoma! Best wishes for pleasant travels in your future, from the whole team at Lia Toyota!

January 09, 2024

Nicholas Mucha was extremely helpful in taking care of my RAV4 issues. He made sure my oil leak was resolved in a timely manner. More

by Rav4PrimeWendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha
Jan 12, 2024 -

Lia Toyota of Colonie responded

Thanks for taking the time to review your service experience! We're happy Nicholas handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia Toyota for all your automotive needs!

January 05, 2024

Many thanks to Tom Pattonburgh for helping us find the best affordable car for us. He outlined the many options we had and explained everything completely. We looked at the pros and cons for different More

by RAV 4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, finance manager, Andrew Small, super tech, Tom Pottenburgh
Jan 07, 2024 -

Lia Toyota of Colonie responded

Great! Thanks so much for your thoughtful feedback. We're glad Tom took the time to address your needs and interests to ensure a truly satisfying dealership experience. We graciously look forward to working with you again some day!

January 04, 2024

My service assistant was Sarah Richards. I was very happy with all. No complaints, and always find Lia Toyota accommodating and gracioius. More

by marykaysawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Jan 07, 2024 -

Lia Toyota of Colonie responded

Thanks for the love, Mary! We're thrilled you always enjoy working with Sarah and the Lia Toyota team for your automotive needs. We hope to be of service to you for many more years to come!

January 04, 2024

Profession people they know what they’re doing. I am happy with their service. Thanks More

by Hamidur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 07, 2024 -

Lia Toyota of Colonie responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Lia Toyota your first choice for service.

January 03, 2024

William Buckley got me in and out quickly, I was there for a new tire. More

by Celia
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo reserved a new tire for me when I walked in on Tuesday morning. Huge thanks to him since I was on my spare!er , Arthur Palazzolo, William Buckley
Jan 07, 2024 -

Lia Toyota of Colonie responded

Celia, thanks for taking the time to review your service experience! We're happy William handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia Toyota for all your automotive needs.

December 29, 2023

I appreciate the service that I get at Lia. I always go back. Tim Ellis was the service assistant this time and he did a great job from start to finish. I feel great when the person interact More

by mstockman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ellis
Jan 03, 2024 -

Lia Toyota of Colonie responded

Thank you for taking the time to leave us this 5-star rating! Our guests' satisfaction is our utmost priority, and we are glad that Tim took great care of you. It is our pleasure to assist you in any way possible and we hope to see you again the next time you are in need of automotive service. Safe travels!

December 29, 2023

Tom Potter burgh, sales rep. was patient with all my questions and answered my questions so I could understand them. Great service! More

by mccrediemartin08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pottenburgh
Dec 29, 2023 -

Lia Toyota of Colonie responded

Thanks so much for your stellar review of Tom! Nothing means more to us than your satisfaction, so we're pleased Tom did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new vehicle!

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