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Lia Toyota of Colonie

Schenectady, NY

4.8
817 Reviews

2116 Central Ave

Schenectady, NY

12304

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Showing 817 reviews

August 12, 2023

Service was amazing! Marinda was super helpful, polite and informative about everything. Really went above and beyond. Employees like this make the experience worth my ti More

by Cfaraci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marinda Tingley
Aug 15, 2023 -

Lia Toyota of Colonie responded

Thanks so much for letting us know Marinda provided you with a valuable and pleasant service visit! Nothing means more to us than your complete satisfaction. We hope to ensure the same circumstances at your next appointment!

August 11, 2023

I recently had service done on my car and it was handled by Art Palazzolo. He was very helpful and explained everything to me as well as keeping me updated on when the service was completed. I would definit More

by jean mosher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Aug 15, 2023 -

Lia Toyota of Colonie responded

Hi, Jean! Thanks for telling us what you liked about this experience. We're happy Art handled your vehicle's needs with great care and communication. We wish you the safest of travels until we may be of service to you again!

August 10, 2023

Efficient use of my time through reminders, flexible scheduling of appointments, and keeping me updated on status of the service during the appointment. I like that techs, not just service advisors, are More

by itsjoekelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole, Jared Aumand
Aug 11, 2023 -

Lia Toyota of Colonie responded

Thanks for taking a moment to give credit to our entire service department for making this a convenient experience! We sincerely appreciate your business, and look forward to continuing the great service at your next appointment. See you then!

August 08, 2023

Tim Ellis did a great job getting everything done quickly and well. I was in for a recall of my airbag. I’ve been getting my cars from Lia Toyota for years and the service has been super. I love the cars and More

by lesliekaufman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Livingston
Aug 08, 2023 -

Lia Toyota of Colonie responded

Thanks for sharing some positive feedback with us! We're pleased to know how satisfied you were with Tim's assistance at your recent visit. Please don't hesitate to reach out when Tim and the Lia Toyota team can help you again. It's always our pleasure!

August 04, 2023

My experience with my car repair took a while, but it was well worth the wait. I thank Jared Cain for his attention, and for the service that I received. More

by Rose
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 04, 2023 -

Lia Toyota of Colonie responded

Thanks for stopping by to share positive feedback, Rose! We're pleased Jared did everything he could to provide you and your vehicle with superb service. We wish you the safest of travels until we may be of service to you again!

July 28, 2023

Jackson Dunn was more than helpful. He was very knowledgeable and efficient. Car buying is difficult, Jackson made it easy. More

by Dave Dean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Dunn
Jul 31, 2023 -

Lia Toyota of Colonie responded

Dave, thanks for sharing your stellar review with us! We're thrilled you enjoyed your buying experience with Jackson. Congratulations! We wish you all the best in your travels to come, from everyone at Lia Toyota!

July 27, 2023

Michael Richards was very helpful with explaining everything to me as to what happened with my brake pads. How the winters in the Northeast do damage to them with the salt. My car would not pass in More

by gpsy374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Richards
Jul 27, 2023 -

Lia Toyota of Colonie responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Michael's assistance. Your safety and satisfaction are our top priorities, and we're glad Michael did everything he could to get your Toyota ready for the road. Safe travels until we may be of service to you again!

July 27, 2023

Always professional and getting quicker and quicker with appts. Clean food wifi and detailed paperwork. More

by jasmineroberts87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Jul 28, 2023 -

Lia Toyota of Colonie responded

Thanks so much, Jasmine! We truly appreciate your business, and your positive feedback on Art's assistance is very encouraging for our team. We look forward to making your next appointment just as superb!

July 26, 2023

Michael Richards was great! Kept me informed of what was going to happen during my service visit. Efficient, professional and polite, thank you! More

by steph001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Richards
Jul 27, 2023 -

Lia Toyota of Colonie responded

Hi, Steph! Thanks for stopping by to share positive feedback on your service visit. We're glad Michael kept in touch and made your visit super convenient. We hope to ensure the same circumstances at your next appointment. See you then!

July 25, 2023

I was very satisfied with the manner I was treated by the dealership especially the salesperson, Jennifer Colon. She was informative and went out of her way to get answers if she wasn’t familiar with our qu More

by Hczos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Colon
Jul 27, 2023 -

Lia Toyota of Colonie responded

That's wonderful! Thank you for sharing your feedback on working with Jen. She's the consummate advocate for her clients, and we're thrilled you enjoyed working with her. Congrats on the new ride! Best wishes for amazing travels in your future, from all of us at Lia Toyota!

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