Lia Toyota of Colonie

Dependable, Efficient , Professional, Approachable We return to Lia because we have received Excellent, dependable service over the life of our purchases as well as fine vehicles. This will be the thir We return to Lia because we have received Excellent, dependable service over the life of our purchases as well as fine vehicles. This will be the third Toyota vehicle ( 2 Rav IVs and now a new Camry) that we've purchased through Lia and we return for maintenance as well. Great people ! Intuitive and caring . This last purchase was no exception. We were treated with efficiency and professionalism. .We Love our new Camry and bought it right off the floor! It was a pleasure to work with you all, Thank you to Tom Pottenburgh, Alex Nichol , Aaron Tice, and Mark Zukowski,!! More

Efficient, friendly and streamlined approach Not a high pressure situation here. They listen to your needs from the type of vehicle you are interested in and the do their best to make it happen f Not a high pressure situation here. They listen to your needs from the type of vehicle you are interested in and the do their best to make it happen financially. More

Very pleased with Lia Toyota! At first I was not thrilled about the car buying experience. But once I started working with Adam and Brian at Lia, my perspective completely changed. At first I was not thrilled about the car buying experience. But once I started working with Adam and Brian at Lia, my perspective completely changed. Both were extremely accommodating, responsive, and willing to do all that was necessary to get a difficult to find vehicle. Then, once they found it, I was happy with the deal. On the day of purchase, Jason was very pleasant and helpful in talking about the protection options. No pressure at all! Lastly, after the purchase, Brian connected with me via text, which I didn’t expect but was pleasantly surprised. And when I told him about getting a nail in my tire after a week of driving, he said the Service team would take care of the patch at no cost. It’s one thing to work hard for the sale, but it’s another to care about the customer afterwards. Thanks Brian! Look forward to future business with Lia! More

Extremely positive experience. I recently purchased a RAV IV limited from Lia Toyota in Colonie, NY. To preface, I deplore car shopping. Honestly, it scares the heck out of me and I recently purchased a RAV IV limited from Lia Toyota in Colonie, NY. To preface, I deplore car shopping. Honestly, it scares the heck out of me and I hate when I have to face buying another vehicle. I am please to say, however, that the process of purchasing the RAV was quite different. The sales person, Tom Pottenburgh, was awesome. He is down to earth, a family man and he really knows the products. He wasn’t pushy and remained calm but efficient. There wasn’t a snag. Really great experience. I would and will recommend others to this dealership and will definitely suggest they ask for Tom. More

Could not be more pleased. From our initial contact with Matt Ramos, product specialist Brian Grady our sales person, and Jason Stores in finance our experience was truly deligh From our initial contact with Matt Ramos, product specialist Brian Grady our sales person, and Jason Stores in finance our experience was truly delightful. Matt went out of his way and did everything I asked and then some. Jason was no nonsense, answered all my questions thoroughly and got us out rather quickly. Brian Grady was in the most difficult position as I am resistant to most sales approaches. Brian made us feel as though we were buying and not being sold. He is a person of integrity, listened more than he spoke, therefore he knew where we needed to be, and would have blown up a pedometer had he been wearing one, and stayed well after closing to make it happen FOR US. All three are a credit to your organization and by the grace of God we will be loyal customers for many years to come. More

Amazing job I was with Lea Crysler for 4 years was not happy at all with the service. I wasn't gonna do business with Lea again. I came in to test drive a 2019 A I was with Lea Crysler for 4 years was not happy at all with the service. I wasn't gonna do business with Lea again. I came in to test drive a 2019 Avalon to purchase somewhere out of state. I really liked the sales rep Jason Stores and, they offered me a deal I couldn't refuse. I was gonna get the XSE, but the color I liked was only on the touring model. I asked if they price match and they did plus took off 7k and gave me the touring for the price of XSE. I couldn't refuse it and , they convinced me to do business with them. I did and Jason went beyond to make sure I was happy. More

The Best! I’ve owned or leased 6 cars over the last 15 years. All but one we’re from Toyota dealerships. Lia Toyota of Colonie has been by far my favorite deal I’ve owned or leased 6 cars over the last 15 years. All but one we’re from Toyota dealerships. Lia Toyota of Colonie has been by far my favorite dealership to work with. I just leased a brand new 2020 Toyota Corolla and couldn’t be happier with my new vehicle! Since my lease end was approaching, I emailed the dealership through their website with my requirements for my new car-monthly payment, gas mileage, models I liked, etc. Within minutes, I was contacted by a very friendly sales person who set me up with an appointment for the next day. I met with Bill Boland, who I’ve worked with to lease my last two cars. He had everything ready for me and within an hour found me the perfect car! Right price, features, color, everything and the best part was that since Bill knew I was a teacher on break this week, he had the car ready for me on the same day!! I came to Lia a few years ago after another Toyota dealer told me what I wanted was not possible. Lia Toyota listened then and offered me a bunch of options to get me into the car I wanted! I can’t recommend Lia Toyota enough to my friends and family! They’re customer service is always above and beyond! More

Awrsome, Robyn Ashly is always supportive! My customer service provider Robyn Ashley was amazing! I've been going to Lia Toyota since I purchased my uaed truck about 2.5 years ago. I always a My customer service provider Robyn Ashley was amazing! I've been going to Lia Toyota since I purchased my uaed truck about 2.5 years ago. I always ask for Robyn when my truck needs to be services, she is informative, actual cares when I speak, is concern about the operation of my truck and overall super professional. She treats me like a family member, not just some customer! More

Great Experience This review is for my service center visit on 4/12/19. I came in for a recall on my Toyota Tacoma and my service advisor was Vanessa Radley. Vanessa w This review is for my service center visit on 4/12/19. I came in for a recall on my Toyota Tacoma and my service advisor was Vanessa Radley. Vanessa was friendly, professional, and knowledgeable. I would like to thank Vanessa for the great service, she was a pleasure to work with, and I would highly recommend her. I would also like to thank the rest of the service team behind the scenes for always doing great work. Overall, I would highly recommend the service center at Lia Toyota of Colonie, I have never had a bad experience, and I look forward to my next visit. More

Awesome Dealership I just purchased a 2017 RAV4 from Gio Mazzone and I couldn’t be happier. The RAV is amazing and everyone who helped me get this was awesome. Lia you h I just purchased a 2017 RAV4 from Gio Mazzone and I couldn’t be happier. The RAV is amazing and everyone who helped me get this was awesome. Lia you have made a customer for life from me !!! Matt P. More