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Lia Toyota of Colonie

Schenectady, NY

4.8
812 Reviews

2116 Central Ave

Schenectady, NY

12304

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Showing 812 reviews

November 10, 2023

My first experience with Lia was very helpful and informative. I found working with John Valikonis was a very pleasant experience, John was very profession and friendly. He asked me what I needed in More

by Aunt Sandy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Valikonis, Aaron "AJ" Haynes
Nov 13, 2023 -

Lia Toyota of Colonie responded

Sandy, that's wonderful! Thanks for the positive feedback on working with John. We're delighted John effortlessly accommodated your interest in a vehicle to meet your needs. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Toyota!

November 08, 2023

Beautiful area and good customer service and also excellent workers and my service manager Mr. Justin cole is very professional and friendly. More

by alexjoy40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole
Nov 09, 2023 -

Lia Toyota of Colonie responded

Thanks for the love, Alexjoy40! We're glad you enjoyed working with Justin and the Lia Toyota team for your automotive needs. We hope to be of service to you for many more years to come!

November 06, 2023

Lia continued its reputation of on time and on point service, and having Justin Cole facilitate my latest visit provided another "step up" to the experience. Nothing major - just routine service - but More

by klee31548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole
Nov 06, 2023 -

Lia Toyota of Colonie responded

Thanks for the love! We're thrilled you always enjoy working with Justin and the Lia Toyota team for your automotive needs. We hope to be of service to you for many more years to come!

November 06, 2023

Helpful, professional people, especially the service department. They make every effort to give the best service.. More

by Tvonhassel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Cain 5 stars, Arthur Palazzolo
Nov 06, 2023 -

Lia Toyota of Colonie responded

Thank you for sharing positive feedback on our service team! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what our team has always provided for you. We look forward to your next visit!

November 04, 2023

I brought my 2019 Toyota Camry in for service this past week and Nick Mucha stepped right up to greet me. He answered my questions, made some practical suggestions and explained the prices and choices I c More

by nagilead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha
Nov 06, 2023 -

Lia Toyota of Colonie responded

Thank you for recognizing Nick's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Nick and the Lia Toyota team may serve you.

November 01, 2023

Never a problem booking a service call and they are always on point for many and all repairs needed. More

by mkstaley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Nov 01, 2023 -

Lia Toyota of Colonie responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

October 31, 2023

Excellent service. Sharon Hariprasad was friendly and helpful. The transaction was a nice experience. Thank you More

by bam
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Hariprasad
Nov 01, 2023 -

Lia Toyota of Colonie responded

We're so happy to hear that, Bam! Thank you for letting us know how pleased you were with Sharon's exceptional service. It is our pleasure to make your visits valuable and convenient. We wish you the safest of travels until we may assist you again!

October 30, 2023

Art Palazzolo and the service head, Rick are great to work with. Friendly, professional and courteous service. I trust their guidance and advice. Thank you, Mark More

by MarkPrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick the service is great!, Arthur Palazzolo
Oct 30, 2023 -

MarkPrian responded

Great dealership and staff.

Oct 30, 2023 -

Lia Toyota of Colonie responded

Thank you, Mark! We're pleased you had another great service experience with us, and that Art and the Lia Toyota team made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

October 30, 2023

Service rep Christopher Comorski clearly listened to our concern. He was very attentive by following the process and keeping us informed throughout. The result was appropriate and timely. More

by doriskullman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Comorskl, Service
Oct 31, 2023 -

Lia Toyota of Colonie responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Christopher handled your visit with great care and communication. We hope to ensure the same circumstances at your next visit!

October 26, 2023

I always use Vanessa Radley as my trusted service advisor. Vanessa has always done right by me and has been honest with what services need to be done (critical) right away and which services can wai More

by Bill C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Oct 27, 2023 -

Lia Toyota of Colonie responded

Thank you for your fantastic review, Bill! We truly appreciate your continued business, and we're glad Vanessa has always taken such great care of you and your vehicle. Thank you for making Lia Toyota your #1 choice for service!

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