Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Lia Toyota of Northampton

Northampton, MA

Overview
Employees
Reviews
Vehicles
4.9
788 Reviews
Lia Toyota of Northampton offers many automotive products and services to our Northampton area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle in Northampton will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the Corolla, Tacoma, Prius, RAV4, Camry, and Tundra, making us a good choice as your Northampton Toyota car dealer. Our services include trusted Toyota car repair, original Toyota parts, and financing to help our customers purchase the car of their dreams.
Contact Dealership
View Awards

280 King Street

Northampton, MA

01060

Directions

By Type

Showing 788 reviews

November 06, 2025

Samuel Doucette worked with me on my recent oil change and service. He was knowledgeable and pleasant to work with. More

by skip3151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Doucette
Report | Print
Nov 06, 2025 -

Lia Toyota of Northampton responded

We appreciate your feedback and are proud to know Samuel delivered knowledgeable, courteous service. Thank you for choosing Lia Toyota of Northampton!

November 02, 2025

My favorite dealership, they are so friendly and approachable to discuss my about my rav4 issues..thank you so much.. More

by bungik27@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Berard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2025 -

Lia Toyota of Northampton responded

We’re so glad you feel comfortable coming to us! Whether it’s your RAV4 or just a quick question, we’re always here for you. Thanks for being part of our dealership family!

November 01, 2025

I brought a car in for service which i had recently purchased from Lia of Northampton and Sam Doucette was my service rep. He was so polite, assured me there was nothing wrong and even changed wiper b More

by jayne0320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Doucette
Report | Print
Nov 02, 2025 -

Lia Toyota of Northampton responded

Jayne, Thanks so much for this wonderful feedback! Sam Doucette will be thrilled to hear his polite, customer-focused approach and quick turnaround earned your trust, especially throwing in those wiper blades at no charge. Knowing you and your husband plan to bring both vehicles to us, including your Rav4, means everything. We're honored to have you as part of the Lia Toyota of Northampton family!

October 23, 2025

The dealership was great to work with. Dwayne Smith did a great job working with us, he wasn’t pushy, he was knowledgeable and helped us find just the right vehicle for my son. It was a pl More

by Norine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Shiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2025 -

Lia Toyota of Northampton responded

Norine, We're so proud that Dwayne Smith provided the knowledgeable, pressure-free service you deserved while helping you find just the right vehicle for your son. His dedication to understanding each customer's needs is what makes him such a valued team member. We appreciate you saying you'd work with him again—that means everything to us!

October 22, 2025

Everyone was very professional/ helpful. Jeremy Pease helped set up all the options for me More

by Cjones2715@charter.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Shiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Pease
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Homans was excellent!
Report | Print
Oct 23, 2025 -

Lia Toyota of Northampton responded

CJones, Jeremy takes pride in helping customers with their options. We're so glad our entire team was professional and helpful. We look forward to assisting you with all of your automotive needs.

October 05, 2025

Dwayne my sales person and Jason my business manager were very nice to deal with very grateful to have a reliable used vehicle to upgrade my ride. Thank you. More

by davedeck162
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Shiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave the gentleman that delivered my vehicle
Report | Print
Oct 07, 2025 -

Lia Toyota of Northampton responded

Dave, thanks for your positive feedback on the service provided to you by Dwayne and Jason. We're delighted you found their support to be just what you needed to make everything seamless from start to finish. Congrats on the new Toyota, and best wishes for happy travels ahead!

October 03, 2025

Hi I just wanted to say thank you for the perfesional service and technical knowledge. More

by bwduggan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Heart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2025 -

Lia Toyota of Northampton responded

Thank you for taking a moment to share positive feedback about your visit with us at Lia Toyota. It's great to hear how helpful and pleasant your interactions were with all of our team members. We look forward to assisting you again!

October 01, 2025

Alex Garcia was such a great sales agent to work with! He listened to our needs and wants. He made us feel very comfortable and helped us work through pricing until we felt that a good deal was made. We e More

by ciamail5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Shiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francesca
Report | Print
Oct 03, 2025 -

Lia Toyota of Northampton responded

Thank you for sharing your experience with us! We're delighted Alex handled your wishes and needs with the utmost advocacy and grace. Congrats on the new Toyota! Here's wishing you all the best in your travels, from everyone at Lia Toyota.

October 01, 2025

Excellent service, always very attentive and amenable. They always go the extra mile to guarantee the driver’s safety More

by monroygomezfranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Leclaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2025 -

Lia Toyota of Northampton responded

Thank you for sharing what made this a great service visit, Monroy! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

September 30, 2025

Alissa Coulombe was my service representative. She was very pleasant efficient and professional. She took the initiative to ask about my upcoming service needs and offered to arrange that appointm More

by Thomasfirda77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa coulombe
Report | Print
Oct 03, 2025 -

Lia Toyota of Northampton responded

Thomas, thank you for reporting on the exceptional work Alissa and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Toyota for the highest quality service.

1
2
3
...
79