Back

Lia Toyota of Northampton

Northampton, MA

4.8
718 Reviews

280 King Street

Northampton, MA

01060

Directions

By Type

Showing 718 reviews

September 30, 2020

I happened to have a very pleasant man name jerzy .well educated very professional and hard worker. Took his time to explained everything I needed to know.... More

by Sram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerzy Bielski, Christoper Peltier
Sep 30, 2020 -

Lia Toyota of Northampton responded

Sram, we are so happy to hear of your positive experience. We are committed to providing our customers with nothing less than 5-star service. Jerzy will be especially happy to hear that you were completely satisfied with his customer service.

September 01, 2020

A five star review for Lia Toyota. We have purchased several cars from this dealership. And it says something that we keep coming back for more vehicles. Our salesperson Francesca was very attentive an More

by kskochap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francesca Ravina
Sep 02, 2020 -

Lia Toyota of Northampton responded

Thank you for your very kind review and loyalty. We are delighted that you have come back to us again and that your experiences with Francesca have been so exceptional!

August 04, 2020

Jerzy made my car leasing very easy and he explained everything . He was very helpful and polite and helped make this process painless. Definitely would recommend Jerzy! More

by les102959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerzy Bielski, Mike Viara
Aug 07, 2020 -

Lia Toyota of Northampton responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Jerzy took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

August 01, 2020

I just want to thank Franchesca Ravina , she help me with my first and second purchase at lia and a few friends that i recommended and shes great, if you ever need a car or dont know what u are looking to bu More

by lrodriguezhhg
Recommend Dealer
Yes
Employees Worked With
Jerzy Bielski, Koren OSullivan, Garey Allen, Francesca Ravina, Mike Viara, Kelsey Krivicky
Aug 07, 2020 -

Lia Toyota of Northampton responded

On behalf of everyone here, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Francesca was such a great help.

July 31, 2020

No hassle and what a great team!! It took me a few trips to make a decision and I wanted to take a minute to give thanks to Matt, jared, Francesca and koren for suck a good experience. Patience is a rare th More

by Greenjcktgoldjcktwgas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Koren OSullivan
Aug 07, 2020 -

Lia Toyota of Northampton responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that our team took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

July 31, 2020

car shopping I met a great sales guy at this place , with whom I had bought 2 other cars from before, Grant Goodwin , he has always given me terrific auto advice More

by joe b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin
Aug 07, 2020 -

Lia Toyota of Northampton responded

Joe, thank you for your time and your kind review. We are pleased to hear that Grant was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

July 25, 2020

Great service with a pro service assistent, Elvin Rodriguez Experience was great because of Elvin Rodriguez. He was friendly, informative, thorough, accurate, and followed thru from start to finish. He's a real More

by DavidC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvin Rodriguez
Jul 29, 2020 -

Lia Toyota of Northampton responded

David, thank you for taking the time to share your experience. We are pleased to know that Elvin has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

July 20, 2020

Best Yet I've been to a few dealerships and have talked to a few people over the years, when I walked into Lia Toyota Northampton I was instantly greeted by a More

by Rav4Ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myron Callender
Jul 22, 2020 -

Lia Toyota of Northampton responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with Myron was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

July 15, 2020

I havent been to a dealership in a couple years, I was very impressed and would hightly reccommend anyone working with JERZY! Very couteous and knowledgable on not only the Toyota line but also competitor More

by aaron.j.stone89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerzy Bielski, Christoper Peltier, Justin Prescott, Aaron Stone
Jul 17, 2020 -

Lia Toyota of Northampton responded

Aaron, on behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

July 15, 2020

Friendly, courteous. Service staff is always friendly courteous. Explain what needs to b done, and always willing to listen. Justin Prescot and Elvin Rodiquez are the bes More

by dvdski2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvin Rodriguez, Justin Prescott
Jul 17, 2020 -

Lia Toyota of Northampton responded

Thank you for your time and kind review. We are pleased to hear that you had such a positive experience with the team here. We look forward to working with you again in the future.

...
27
...