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Lia Toyota of Northampton

Northampton, MA

4.8
720 Reviews

280 King Street

Northampton, MA

01060

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Showing 720 reviews

August 23, 2023

My truck was towed to Lia and arrived after hours. Jesse was my contact for the issue which was a fuel pump computer board. He was working on it as soon as he got to work the next morning. There wa More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Aug 23, 2023 -

Lia Toyota of Northampton responded

Scott, thank you for your fantastic feedback! We're certain Jesse will be honored to have earned your complete confidence after this visit. Please let us know when Jesse and the Lia Toyota team may assist you again. It is always our pleasure!

August 15, 2023

Francesca Ravina Is the person to get you your dream car! Loved working with her and she’s the person who was able to get me my dream car asap! Definitely recommend working with Lia Toyota and most definit More

by gergess abiassaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Peltier , Francesca Ravina
Aug 17, 2023 -

Lia Toyota of Northampton responded

Gergess, thanks so much! We're delighted Francesca ensured a supportive and pleasant dealership experience for you. Congratulations on closing the deal on your dream car! We wish you all the happiness you've been looking forward to, from everyone at Lia Toyota!

August 14, 2023

I worked with Grant Goodwin and couldn't be more pleased. He was honest, consistent, thorough, and personable. He also managed our expectations well regarding time frames and how the process of purchasing an More

by even_lunacy862
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin, Dominick Finochiaro
Aug 15, 2023 -

Lia Toyota of Northampton responded

Great! Thanks for taking a moment to give credit to Grant for this exceptional dealership experience. We're delighted he was there for you every step of the way to provide support and updates. Congrats on the new ride! We wish you all the best in your journeys to come, from all of us at Lia Toyota!

August 13, 2023

Dealership does good work, and service is fairly quick, no long waits. Highly recommend them. More

by dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Laclaire
Aug 15, 2023 -

Lia Toyota of Northampton responded

Dawn, thanks for the stellar review of our service team! We're glad your advisor handled this visit with great care and diligence to return you safely to the road in a timely manner. Thanks for choosing Lia Toyota for your automotive needs!

August 10, 2023

The service was quick and efficient. The Rav was thoroughly inspected. The peace of mind by going to the dealer did not cost more than going to a local garage. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Eliza
Aug 11, 2023 -

Lia Toyota of Northampton responded

Thank you for your fantastic review, John! We truly appreciate knowing how satisfied you were with the service and the value of the experience our team provided for you and your RAV4. We hope to ensure the same circumstances at your next appointment!

August 09, 2023

Alexis Garcia worked tirelessly helping with my purchase. This fine sales rep deserves 5 stars! More

by Jane O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Christopher Peltier
Aug 09, 2023 -

Lia Toyota of Northampton responded

Hi, Jane! Thanks so much for recognizing Alexis's excellence with your 5-star review. We're thrilled Alexis provided you with a very supportive and successful buying experience. Congrats on the new Toyota! Best wishes for amazing travels in your future, from everyone at Lia Toyota!

August 09, 2023

I loved working with Alex Garcia in finding my Rav4 Hybrid. I knew exactly what I wanted and Alex was kind and professional throughout the whole negotiation process. I highly recommend working with him More

by Celia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Aug 09, 2023 -

Lia Toyota of Northampton responded

Celia, thanks for taking a moment to share positive feedback on your buying experience! We're absolutely delighted you enjoyed working with Alex. Congratulations on your new RAV4 Hybrid! We wish you all the best in your upcoming travels, from all of us at Lia Toyota!

August 06, 2023

Dave Stafford was instrumental in assuring that the service work performed at Lia Toyota oh Northampton was completed professionally and in a timely manner. More

by Daniel.Kuzmeskus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Spafford
Aug 08, 2023 -

Lia Toyota of Northampton responded

Thank you for your 5-star review, David! We're so happy Dave handled your vehicle's needs with great care and a sense of urgency, to return you safely to the road in a timely manner. Please come see us again some day!

July 30, 2023

David Spafford is one of the reasons I come to Toyota. He knows how to explain technical problems and solutions, he's smart, fun to talk to, professional, a pleasure to work with. More

by aleone
Recommend Dealer
Yes
Employees Worked With
David Spafford, Lindsay Heart
Jul 31, 2023 -

Lia Toyota of Northampton responded

Thanks so much for sharing some fantastic feedback on David! We're so happy he continues to share insight and provide you with pleasant service overall. Please don't hesitate to reach out when David and the Lia Toyota team may assist you again. It's always our pleasure!

July 29, 2023

I would like to recommend Alex Garcia and Jason Shiles at Lia Toyota of Northampton. They both were very friendly, patient, efficient and honest. Alex even came in for us on his day off. Jason is a whiz with More

by Katie R.
Recommend Dealer
Yes
Employees Worked With
Gerald Laclaire, Alex Garcia, Christopher Peltier , Jason Shiles
Jul 31, 2023 -

Lia Toyota of Northampton responded

Hi, Katie! Thanks for letting us know how pleased you were with the assistance of Alex and Jason for this transaction. We're delighted they teamed up to make your experience a breeze. Congrats on the new Corolla! We hope you absolutely love it, and wish you all the best in your upcoming journeys, until we meet again!

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