Lia Toyota of Northampton

I’ll my car was brought in quickly. I was treated courteously. They called me before doing new work to fill me in on their observations. The car was done on time. The pricing was not ex I was treated courteously. They called me before doing new work to fill me in on their observations. The car was done on time. The pricing was not excellent but it was fair, not gouging. More

David Spadfford was very professional, yet easy to deal with. He explained everything very clearly. with. He explained everything very clearly. More

Service provided within the time estimated. Gerald Laclaire has consistently provided accurate and complete estimates of services and time required. Gerald Laclaire has consistently provided accurate and complete estimates of services and time required. More

I appreciate the efficiency and quality of the service rendered by the Lia employees. Lindsay Heart is a pleasure to work with and really knows her job!! rendered by the Lia employees. Lindsay Heart is a pleasure to work with and really knows her job!! More

Your Service Advisor, Caroline Donnelly, was amiable and professional. Based on my interaction, she was instrumental in making my visit to this brick-and-mortar a headache-free experience. Undoubtedly, this professional. Based on my interaction, she was instrumental in making my visit to this brick-and-mortar a headache-free experience. Undoubtedly, this individual is an asset to your company. More

I worked with Alexis Garcia about finding a Toyota SUV. He asked me a few questions to find out what type of vehicle I was looking for and told me about a couple different options he had for me. I'm happ He asked me a few questions to find out what type of vehicle I was looking for and told me about a couple different options he had for me. I'm happy to say I found the perfect vehicle. I was able to pick up my vehicle the following evening. The entire process was quick and easy. The staff there was very friendly and helpful. I would recommend Lia Toyota to family and friends that are looking for a new vehicle. More

He take care of us very well. He answered all my questions everything and he helped us very well. Thank you Abner Garcia He answered all my questions everything and he helped us very well. Thank you Abner Garcia More

Philip Lombardi was my service advisor. My service was simple that day but Philip helped me with issues with the dealer's rewards program. He was also knowledgeable and gave me advice on se My service was simple that day but Philip helped me with issues with the dealer's rewards program. He was also knowledgeable and gave me advice on service related issues with my older, 2011 car. Good guy. More

Philip Lombardi has helped me a few time now at Lia Toyota. He is an excellent service representative-Friendly, knowledgeable and helpful. Definitely a good sign to see the same face at a big dealershi Toyota. He is an excellent service representative-Friendly, knowledgeable and helpful. Definitely a good sign to see the same face at a big dealership! More

My truck was towed to Lia and arrived after hours. Jesse was my contact for the issue which was a fuel pump computer board. He was working on it as soon as he got to work the next morning. There wa Jesse was my contact for the issue which was a fuel pump computer board. He was working on it as soon as he got to work the next morning. There was regular e-mails and texts keeping me apprised of what was going on. (I like the on line approval process of the work order.) when Jesse told me the truck would be ready by 1PM, I couldn't believe it. I felt like I didn't have to worry about things because he was taking care of things for me. I hope I get him on my next visit. More