Lia Toyota of Wilbraham

Went in for routine maintenance. Kelly King was friendly and helpful and I was in and out much quicker than anticipated. A truly easy experience. and helpful and I was in and out much quicker than anticipated. A truly easy experience. More

Once you buy they ignore you - unless you call to find out about final delivery no one reaches out to you. I am still waiting for a call back on an issue for over a week. out about final delivery no one reaches out to you. I am still waiting for a call back on an issue for over a week. More

I have been going to Lia in Wilbraham for many years and have always been very satisfied. Kelly King and Leroy are responsible for making my experience at Lia go so smoothly without any issues.. Thank you. have always been very satisfied. Kelly King and Leroy are responsible for making my experience at Lia go so smoothly without any issues.. Thank you. More

Thank you Cynthia Patrick for a quick and no hassle maintenance appointment. A quick in and out drop off, with excellent accurate timely information and quality work. maintenance appointment. A quick in and out drop off, with excellent accurate timely information and quality work. More

I am very happy with the service at Lia Toyota for I am very happy with the service at Lia Toyota for Wilbraham. On my latest visit Service writer Cynthia Patrick did an excellent job of checking me I am very happy with the service at Lia Toyota for Wilbraham. On my latest visit Service writer Cynthia Patrick did an excellent job of checking me in explaining the service and timeframe to complete the service She followed up at the end of the service and explained The findings in detail More

Cynthia Patrick is the reason I go here when I need service. She is welcoming polite and knows how to treat people. I didn't buy my car here but she is a good reason to buy here when it's time. service. She is welcoming polite and knows how to treat people. I didn't buy my car here but she is a good reason to buy here when it's time. More

Excellent service & friendly staff!! Their service is staff is very helpful especially Edwin Ramos!! Was Treated like a customer should be treated !! Thank you & keep up the good work!! staff is very helpful especially Edwin Ramos!! Was Treated like a customer should be treated !! Thank you & keep up the good work!! More

Excellent service received at Lia Toyota of Wilbraham Our 1998 Sienna van needed repair work on the rear door; the latch had failed so the door could not be opened. Our service contact person was Cynthia Our 1998 Sienna van needed repair work on the rear door; the latch had failed so the door could not be opened. Our service contact person was Cynthia Patrick. Ms. Patrick kept us up to date on the status of our service, calling with the cost estimate and time-frame of when the replacement part would arrive. She also called to let us know there would be a delay due to a town-wide power outage (Tropical Storm Isaias ) When the repairs (plus requested oil change and state inspection sticker) were completed, we were promptly called. Payment processing and vehicle pickup went smoothly. Employees and customers were wearing masks, and there was ample hand disinfectant available throughout the area. (This review written during Covid-19 pandemic) More

Carla and Paige Schafer were very helpful and made our purchase of a 2017 Toyota RAV4 smooth and easy. It was nice doing business with them. purchase of a 2017 Toyota RAV4 smooth and easy. It was nice doing business with them. More

Andre Bernatchez was very helpful in choosing the right vehicle for me. Without rushing me, he made it possible for me to select leasing the RAV4 2020. Andre did a terrific job, and I would recommend him t vehicle for me. Without rushing me, he made it possible for me to select leasing the RAV4 2020. Andre did a terrific job, and I would recommend him to future Toyota buyers. More