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Lia Toyota of Wilbraham
Wilbraham, MA
418 Reviews
At Lia Toyota of Wilbraham you'll find new cars and used cars for sale. Serving customers from Springfield, Chicopee, Holyoke, Ludlow and Wilbraham MA. Our state-of-the-art Toyota dealership also offers auto repair Toyota service with the ability to schedule an appointment online. If you're looking for Toyota parts & accessories please give us a call or order your Toyota parts online at Lia Toyota of Wilbraham.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 418 reviews
August 22, 2024
Do not I repeat, do not buy a Toyota. From this dealership, they don't know their products. And after the sale, nothing I got an E. V. And it's the worst thing then you could buy, especia From this dealership, they don't know their products. And after the sale, nothing I got an E. V. And it's the worst thing then you could buy, especially from a place that does not know anything about this vehicle. Stay away. From toyota EV's and from lia Basically, I got deceived never again. They won't even help me to buy back this vehicle. Giving me a low ball, trade inn value. It left a very bad taste in my mouth and to stay away from any toyota More
by Raineerortiz
Employees Worked With
Ricardo Rodriguez-Martinez
August 09, 2024
My experience with the LIA Toyota of Wilbraham was good. Mike Kaplan was very knowledgeable and helpful during the buying process. Mike was very easy to work with and I would definitely seek his assistance Mike Kaplan was very knowledgeable and helpful during the buying process. Mike was very easy to work with and I would definitely seek his assistance if purchasing another vehicle. My overall rating would be higher if not for a mix up with the vehicle's title that took a few weeks to solve. Everything else went very well and I would have no reservations in buying another vehicle from this dealership. More
by Kevin2012
August 08, 2024
My service rep, Mr. David Greenlaw is very knowledgeable about my Toyota vehicle and I was very confident that service would be excellent. It was a pleasure to deal wit David Greenlaw is very knowledgeable about my Toyota vehicle and I was very confident that service would be excellent. It was a pleasure to deal with him. Lia Toyota is lucky to have him in their employ. If I need further service I will be sure to seek his assistance. Robert Knihnicki, East Longmeadow, MA More
by rknihnicki
Employees Worked With
August 01, 2024
I recently brought my car in for service after not having been there for several years. Everyone was friendly and kind, especially David Greenlaw. He went above and beyond to entertain my 5 year old while we been there for several years. Everyone was friendly and kind, especially David Greenlaw. He went above and beyond to entertain my 5 year old while we waited for my car to be checked in. More
by kpremont
Employees Worked With
July 28, 2024
I have been visiting this dealership for the last 7 years; very comforting to know my vehicle is always well cared for. years; very comforting to know my vehicle is always well cared for. More
by Lynn.pollard
Employees Worked With
July 22, 2024
Beautiful dealership inside and out. Everyone was very friendly and attentive. Mike my advisor was attentive in every way and made me feel comfortable and relaxed during the entire buyin Everyone was very friendly and attentive. Mike my advisor was attentive in every way and made me feel comfortable and relaxed during the entire buying and driving process. More
by Rwman1rwman1
Employees Worked With
July 19, 2024
My experience at LIA TOYOTA of Wilbraham MA. went very well. Mark Poirier was very helpful in making my final decision to purchase my next Highlander. He gave me a fair price on my trade in, a went very well. Mark Poirier was very helpful in making my final decision to purchase my next Highlander. He gave me a fair price on my trade in, a 2012 Highlander, a great vehicle, which is why I bought another one. More
by johnpgelinas
July 16, 2024
My experience at LIA toyota to say the least was excellant. David , who took charge of overseeing my car needs, did an outstamding job and very professional manner. GOOD JOB DAVID. excellant. David , who took charge of overseeing my car needs, did an outstamding job and very professional manner. GOOD JOB DAVID. More
by jamesmorin
Employees Worked With
July 13, 2024
I always get the most professional service at Lia Toyota of Wilbraham. The service staff are very friendly, courteous and professional. My service advisor Cassie Cloutier, kept me informed of procedures in of Wilbraham. The service staff are very friendly, courteous and professional. My service advisor Cassie Cloutier, kept me informed of procedures in a timely manner. She even personally made sure that my tire pressure was correct (had 4 tire pressure sensors replaced) before I left the premises. I have been extremely satisfied with the service staff and the work that they performed on my car. I purchased my car there 10 years ago and have been going there for service since. More
by jodi464
