My wife, 2 young children and I took the hour plus drive from the Berkshires to lia Toyota of Wilbraham. It was definitely worth the drive. We were pleasantly greeted by Carlos Rios who genuinely wanted to help us. We were quite upside down in our car and knew it would be tough. He worked with us for 3/4 of the day to make a deal. Modesto Zenon, the sales manager even came to help us out. After initially declining, we went for lunch, talked it over and realized all the points that were made were valid, no BS points. We went back to finalize the deal. Ward Keegan the finance manager was great. Another no BS kind of guy. It was getting late and there wasn't time to get to the RMV that day. We figured we'd have to make another trek out to pick up our 2014 Camry. We were wrong. The next day Carlos personally drove the hour + drive to deliver the car to our house and to pick up the trade. I would highly recommend this dealership and would go back in the future. This is the first time I haven't felt like I needed a shower after trying to buy a car.