Liberty Auto City

Great experience Love my new Cherokee. Cody H really helped me get a great price for the exact vehicle I wanted. I felt he wen out of his way to make me happy. He even Love my new Cherokee. Cody H really helped me get a great price for the exact vehicle I wanted. I felt he wen out of his way to make me happy. He even helped fix a paint chip after I had taken delivery. Mark G was so helpful in getting finances set up. Great total expurence all around. So happy!!! More

False Advertising and trap Beware... Don't go to this Dealership. Bunch of Sales Associates and manager's will trap you. They send out flyers in mail for false advertising and w Beware... Don't go to this Dealership. Bunch of Sales Associates and manager's will trap you. They send out flyers in mail for false advertising and when you go to their dealership. They don't believe or honor their own advertising. There are bunch of cheaters they will make stories that that advertisement was limited for a time or cutomers or blah blah blah. Don't be fool going to this dealership. They will rip you off. More

Please BEWARE!!! Don’t step a foot into this dealership. If you decide to buy a vehicle from them please take your time and look over your final pricing contract VERY Don’t step a foot into this dealership. If you decide to buy a vehicle from them please take your time and look over your final pricing contract VERY closely. They use bait and switch selling tactics and hidden fees. One of the worst car buying experiences I've ever had! We agreed on a fare final price for the vehicle (very long process, they stall and wear you out over minor price differences). They prepped the car and we started to finalize all the paperwork (that took over an hour and a half). We were excited about buying a new car. They had us sign a bunch of standard forms and talked us into calling our insurance company to add the vehicle to our policy. The last form they asked us to sign was the pricing contract. I looked it over carefully (which seemed to annoy them) and noticed that they added $1000.00 to the original agreed price!!! I asked to speak to the sales person we were working with and they returned with the “sales manager”. He did not introduce himself to us but proceeded to tell us that we didn’t understand the pricing. I ask again to see the sale person we were working with and the manager left the room to find him. Tired of sitting there for so long, I decided to follow him into the showroom. They had to page the sale person a couple of times (he was hiding). Once we were able to talk to the sales person he was all flustered and said he made a mistake on the rebate (not true). The manager was still rude and we walked out on the deal very frustrated and upset. The kicker is that on the way home they called and asked us to come back and they would do the original deal. I wonder how many people they rip off with these tactics. Very sad! • Bait and switch pricing tactics • They stall and try to wear you down (very long buying process, 5 hours) • Rude and unfriendly when you question them More

Thank you Scott this was the first time I went in for the service, when I first called got in touch with Scott who answered all my issues and followed up with me till my car was all done, great job I will re service, when I first called got in touch with Scott who answered all my issues and followed up with me till my car was all done, great job I will recommend to everyone who owns Chrysler dodge or jeep to avail his service. Once again Scott thank you great job, keep it up:::::::) More

I purchased a brand new $40,000 Subaru Impreza WRX STi from this dealer. At first everyone at the dealership was friendly and accommodating. After purchase, things changed. It started with the finance from this dealer. At first everyone at the dealership was friendly and accommodating. After purchase, things changed. It started with the finance guy trying to convince me to extend the term of the loan. Understandable, he probably makes more money on loans that end up costing the consumer more, but reprehensible in an economic climate wrought with unrecoverable consumer credit debt. My real issue came when the salesperson was showing me the vehicle. He reiterated that the vehicle takes PREMIUM GASOLINE ONLY. Then sent me with the porter who proceeded to fill the car with regular 87 octane gas. I stopped him and asked why he ignored the bold type on the gas cap that says PREMIUM GASOLINE ONLY. He replied that he was instructed to put 87 in all cars, even those requiring premium. Upon returning to the dealership, I brought this to the attention of the salesperson. He said that I could leave it overnight and they would drain it and fill it with 93. Beyond not trusting them to do this, I drove 70 miles to the dealership and didn't have time to do that again. They asked what would make it right, I replied that nothing would, but asked for a roof rack in exchange (retail $170). Salesperson said he would check with his boss and get back to me. That was a month ago, no word from anyone at the dealership since. Using 87 octane gas in vehicles that require premium can pull timing and cause engine knocking. I won't go back for service or another purchase. More

Mr. Hansen was courteous, knowledgeable and very easy to work with. Because he truly listened to what I was looking for in a new car, I walked away with exactly the car for me. I would highly recommend Mr work with. Because he truly listened to what I was looking for in a new car, I walked away with exactly the car for me. I would highly recommend Mr. Hansen and Liberty Auto City to all my family and friends. More

Dan and the Liberty Auto City staff did an outstanding Job. They worked out an awesome deal with me even with my credit issues. This was the smoothest sale I every went through. They worked with my needs Job. They worked out an awesome deal with me even with my credit issues. This was the smoothest sale I every went through. They worked with my needs and budget. There was no pressure at all on the sale. I would highly recommend then to anyone looking to get a new car! This is a fantastic dealership! More

I am writing this after I saw a bad review about Craig from jwenzel(there are 2 Craig's that work there, but the Craig I dealt with was great, so I will write this anyways). After I had some so-so expe from jwenzel(there are 2 Craig's that work there, but the Craig I dealt with was great, so I will write this anyways). After I had some so-so experiences with Nissan dealerships, I decided to try and test drive a Forester b/c of the good things I've heard about it. I was warmly greeted, Craig Huber did a great job of showing me all aspects of the car, and was just very nice and a low-pressure salesman. He offered me a bottle of water and we got down to discussing the price. He was willing to offer me below invoice, with my truecar.com quotes that I brought, and he even let me know that I could discount the price a little more based on certain things that I didn't need from the package(auto-dimming compass/mats/etc... but that I would still be getting with the car. Overall, I got a good price on the Forester, there was no pressure at all, and the dealership was very low-pressure in general. I could tell that it was more of a family-like atmosphere than some of the Nissan dealerships I went to. I would recommend Craig Huber to anyone looking to buy a Subaru from this dealership. What was initially a stressful process due to my skepticsm of car salesmen, Craig proved that he is one of the good guys. More

Stay AWAY!!!!!!!!!!!!! First of all I only received Stay AWAY!!!!!!!!!!!!! First of all I only received one remote key where I was supposed to get 2 (Sales person assured me at least 3 times that I Stay AWAY!!!!!!!!!!!!! First of all I only received one remote key where I was supposed to get 2 (Sales person assured me at least 3 times that I am getting 2; even my trade had only one key and once again Mr. Ortiz made a comment stating that they are going to give me 2 keys and I'm giving them only one... Second of all I went there to get a car wash (about 25 mins drive) it took them 30 seconds to just rinse my car with water. After they pulled my car over the sales person told me that they are washed some of the dust of my car. xxx?! Third of all 2 months after my purchase they called me demanding more money because the transfer of my license plate was more expensive than they anticipated. Once again xxx?!?!?!?!?!?!?! I told them that I refuse to pay because the transaction is over I paid everything I was supposed to pay; the guy who called me sai "ok, be like that" and then he hang up... Worst experience ever!!! Never will go there again and because of shady people like them I won't buy a car from a dealer. More

So I find a Subaru Impreza WRX (Still listed on Autotrader at this time at this dealership), and I submit an inquiry for it. Kathy then calls me back and leaves me a voicemail. I call her back and Autotrader at this time at this dealership), and I submit an inquiry for it. Kathy then calls me back and leaves me a voicemail. I call her back and ask her if the vehicle is still available and she says yes, what time were you thinking of coming down today? I said I work until 1 and can be down there by 2:30 (1 hour drive). So when I get there, everyone is sitting down doing nothing except the guy at the front desk on the phone. I walk in there and Craig is eating pizza and Kathy has no clue what's going on, 5 minutes later she realizes that she had an appointment with me and says hi. So a little upset I say can I see the car please? She says sure Craig will go out and get the keys for you, and even offers me a water because I was waiting so long. So Craig goes outside and comes back with no keys, and says "sorry the car was already sold". I literally thought he was joking and started laughing. And then I realize, he must of been serious because he has no keys. Without even saying sorry to me, i just walk out and drive an hour back home. What a joke of a dealership, horrible salesman, horrible service, horrible everything they will never own my business and I'm getting my word out to others to never go there you will have a bad experience. All their customer testimonials on their website are fake obviously. More