Liberty Bay Auto Center
Poulsbo, WA
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Relationships! Feeling like family… that is what it is truly about. Over the last 6 years I have purchased 3 different vehicles from Liberty Bay Auto Center. (One f Feeling like family… that is what it is truly about. Over the last 6 years I have purchased 3 different vehicles from Liberty Bay Auto Center. (One for myself and a couple for the kids). The customer service is hands down the reason I keep returning. Over this period of time the crew have become like family. They are happy when we walk in the door and always take care of our needs or concerns. There is definitely something to be said about shopping local. Thank you LBA for all that you do in and for our wonderful Kitsap County Community! - Margie Perry More
More than excellent I purchased my Subaru a few years back from Liberty Bay Auto. It was the first auto purchase I had ever made on my own (as a senior citizen). I had I purchased my Subaru a few years back from Liberty Bay Auto. It was the first auto purchase I had ever made on my own (as a senior citizen). I had heard from friends and neighbors, also customers, of really great buying experience and was totally in agreement. The purchase was fair, effortless and the subsequent service has been beyond reproach.It is a bit of a trek for me to continue normal service at LB, but as long as I am able, I will trek out to Poulsbo for all my auto needs. Thank you all so much. More
Perfect!! Kevin Hogan was our sales person. I have known him for over 20 years but never bought from him. (Referred him plenty). He found the perfect Audi Q-5 f Kevin Hogan was our sales person. I have known him for over 20 years but never bought from him. (Referred him plenty). He found the perfect Audi Q-5 for my wife (she was looking too). The trade in went very well and I have NO COMPLAINTS AT ALL!! Go To Liberty Bay if you need a car. They will find it if they do not have it on the lot!! More
The BEST experience ever !! I bought a Subaru Forester from Liberty Bay Auto Center and my husband and I had a wonderful car buying experience! Our salesperson was extremely he I bought a Subaru Forester from Liberty Bay Auto Center and my husband and I had a wonderful car buying experience! Our salesperson was extremely helpful, easy going, and didn't pressure us, we really appreciated his attitude during the whole process. We had just left the Toyota dealer and had a terrible experience. We did get an awesome deal on our Forester, but the other reason we bought it was because the team at Liberty Bay didn't jerk us around or make us wait for hours. They were very fast yet concentrated on us. Liberty Bay was very fair and reasonable with the negotiation and our trade in. Overall this was the best car buying experience we ever had. Everyone at Liberty Bay was very nice, and I can only guess it starts with the top down because before we left, we met Tom Diefendorf, General Manager, and he was so nice. He gave us his business card with cell phone number on it so that we could call him anytime if we needed anything. This is a great place to buy a car! Thank you! More
We bought a used Toyota Tacoma from Sean Green and had a great experience. The Liberty Bay Auto team made us feel very welcome and answered all of our questions. When we decided to buy the Tacoma, they ga great experience. The Liberty Bay Auto team made us feel very welcome and answered all of our questions. When we decided to buy the Tacoma, they gave us a great price and a good value on our trade-in. We highly recommend Liberty Bay Auto to anyone on the market for a good-value used car. More
My wife and I had a great experience buying a 2006 Jeep Commander from this dealership. In general, I do not enjoy buying cars, but working with Liberty Bay was much better than the average car dealership Commander from this dealership. In general, I do not enjoy buying cars, but working with Liberty Bay was much better than the average car dealership experience. They treated us fairly, did not employ ANY hard sell tactics and executed the sales transaction in a reasonable amount of time (i.e. we didn't sit there for 90 minutes waiting to see the finance manager). We talked to Paul on the phone before driving over to Poulsbo and they stood behind everything they agreed to on the phone. Then, we worked with Sean Green at the dealership and he was very helpful and pleasant to work with. He sent pictures of us with our new car and gave a personal touch to our purchasing experience. We got a fair price on the car. There are a couple of scratches on the car and I was hoping that they would have them touched up as a part of the purchase, but they decided to charge us for that. That was the only issue we had during the purchase process. Overall, I will reiterate that it was a great experience and we will definitely go back to Liberty Bay Auto Center the next time we are in the market for a used car. More
WE recently purchased a 2005 Mazda Miata from Liberty Bay Auto Center. Usually, when we decide to buy a car we would rather have a root canal with no drugs. Your team stepped up and made our car buying exper Auto Center. Usually, when we decide to buy a car we would rather have a root canal with no drugs. Your team stepped up and made our car buying experience enjoyable. We never dreamed we would end up buying a roadster for just the two of us at this time in our lives. Your finance director, Jeff, worked his magic and was able to get us financed, working through and around all obstacles. Our salesman, Greg, was a great guy to deal with and worked hard to put us in the Miata. Please convey our sincere and heartfelt appreciation to your outstanding team. This is our second great experience in buying vehicles. The first was when we purchased a 2005 Ford Ranger - again from Liberty Bay Auto Center! That too, was a pleasurable experience. We appreciate the low key sales approach and the consideration of our time. Sincerely W. & P. Crandall Silverdale, WA More