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Liberty Honda
Hartford, CT
3,452 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,453 reviews
Verified Customer
August 31, 2025
I brought my car for oil change. On the way home Friday, the undercar shield fell down. Car was towed back to the dealer service dept Saturday morning. It took a few hours to have th On the way home Friday, the undercar shield fell down. Car was towed back to the dealer service dept Saturday morning. It took a few hours to have them arrange the tow. Saturday afternoon right before the service dept was closing, we were told car was all set. After picking it up and driving back home, there were still scratching sound. I had to call again Monday morning. The service coordinator was not in, so I asked to speak to the service manager. The lady who answered the phone first told me the manager was doing payroll and will call me back later. After over an hour, I called back and explained the car needs to be towed back there again. I was told to wait again. She didn’t even know what car I was talking about and what issue was, although I explained to her twice already. She went to talk to the service manager. She came back and told me that it is my responsibility to get the car back to the dealer. They will not help arrange towing, and I live 15miles away on the other side of downtown hartford with busy traffic. I argued it was their service tech causing the issue. She was very rude. I hanged up since it was not going anywhere. I went online to look for the GM contact number. The service manager called me back. I asked if I could bring to a nearby shop and have it fix, then get reimbursement. Besides the hustle of bringing back there, I lost confidence in their work. He said yes. I drove very slowly to Firestone 0.5mile from my house. They fixed very easily. The liberty Honda service tech didn’t lined up the shield plate corrected after the oil change. Then they didn’t line it up right again after it was brought back Saturday. I am very disappointed with liberty Honda service department work. I already had back experience with their work on my car’s brake when I initially purchased it. Now they couldn’t even do it right for an oil change. I have one more free oil change there, but I am not going back there anymore. Rude customer service and poor technical service! Wish I didn’t buy my car there. More
by YAHUI
Employees Worked With
I don’t know the lady’s name who talked to me
August 31, 2025
They are so helpful, explain everything v well, great Honda dealership, great service overall I must say a good and great dealership Honda dealership, great service overall I must say a good and great dealership More
by Su_umi
August 31, 2025
Liberty Honda was an awesome dealership to work with. The vibes were on that sigma grindset, They are rizzed up like a skibidi boss, fr The vibes were on that sigma grindset, They are rizzed up like a skibidi boss, fr More
by Kevin
August 31, 2025
Spacious waiting area. Clean and accommodating. Professional staff. Car service and evaluation well done. Great at following up with clients. Clean and accommodating. Professional staff. Car service and evaluation well done. Great at following up with clients. More
by keliciabailey
Employees Worked With
August 31, 2025
It was great experience. Quick, straight in addressing my needs ! Trade-in, sales, finance and overall great experience! Quick, straight in addressing my needs ! Trade-in, sales, finance and overall great experience! More
by abrahamdaniel01
August 31, 2025
Tim was incredibly helpful during the purchase process- and ensuring I understood all the new updates to the vehicle. and ensuring I understood all the new updates to the vehicle. More
by ELYSEPOST
Employees Worked With
August 29, 2025
They are professional and courteous and deliver their services in a competent manner. The waiting area is pleasant services in a competent manner. The waiting area is pleasant More
by rayrpwsolutions
Employees Worked With
