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Liberty Honda

Hartford, CT

4.6
3,218 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 3,218 reviews

December 02, 2023

Good job overall. Please remember to reset the customers TPS and oil monitors. Just a little annoying to have to figure it out yourself. More

by SJY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 01, 2023

This was our first experience with Honda. Robert was very helpful. He made our first experience with Honda memorable. We did not feel pressurized. More

by Chidambaram Ramasamy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Santamaria
Dec 02, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Robert here at Liberty Honda. We appreciate your business and hope to see you again soon!

December 01, 2023

Friendly staff, clean and efficiently run dealership, fair prices. Buying was very easy. Christian Diaz was amazing - I'd give him more stars if I could. No pressure, very pleasant, eager to help in an More

by p3ladd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Reyes
Dec 02, 2023 -

Liberty Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Liberty Honda are glad to have you as a customer.

December 01, 2023

Everyone was very polite , got me approved with Honda of America which I am grateful for ... More

by oscar.jaramillo203
Recommend Dealer
Yes
Employees Worked With
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Wakefield
Dec 02, 2023 -

Liberty Honda responded

Thank you, Oscar, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

November 30, 2023

Chloe is great. She is exceptional at her job and she always provides valuable advice all the time. My Hondas are all serviced at Liberty Honda even though I live ju More

by Firoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Liberty Honda responded

We are very happy to hear that Chloe provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 29, 2023

Scott was very professional and knowledgeable about my leased Civic. I feel like I've been treated very well in all my experiences at Liberty Honda. More

by JOSEPHPQUINN
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
Nov 29, 2023 -

Liberty Honda responded

Thank you, Joseph, for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

November 29, 2023

Chloe was a lifesaver and extremely responsive in a difficult situation for me - she was able to source the needed parts in one day to enable me to make the drive from CT to my home in NJ. More

by GPALLIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Liberty Honda responded

We are very happy to hear that Chloe provided you with such a positive experience. Thank you for taking the time to share your feedback!

November 29, 2023

Getting an appointment is pretty easy. Other dealerships sometimes make you wait months. They keep you abreast when servicing your vehicle and the staff is very professional. More

by maggied3boys
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 29, 2023

Friendly staff Financial office manager was excellent. Very helpful. Only thing that I will add is the dealership should present coffee and donuts. More

by Unitedflooring
Recommend Dealer
Yes
Employees Worked With
Ken Chang, Ken Chang
Nov 30, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

November 29, 2023

Chloe was a terrific agent and all was good getting car serviced for winter so I am good until spring More

by SUZIB123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Liberty Honda responded

Thank you so much for your kind words for Chloe, and for taking the time to leave us this wonderful feedback!

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