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Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.7
3,297 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 3,297 reviews

October 01, 2023

Scot is very good service advisor with lot patience with fixing the issue and process. More

by nagendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 01, 2023

Excellent, quick attention customer services, friendly, good price, experience personnel, very clean location, easy to reach. More

by Yngris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Landon, Ken Chang
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Oct 02, 2023 -

Liberty Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Liberty Honda!

October 01, 2023

Scott was upfront and honest about the process. He made every effort to accommodate my schedule and get the work done in a timely manner. He presented me with several options for the work. He recom More

by TANIA.GRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Scott delivered such a great experience!

October 01, 2023

Attentive, courteous, professional, and friendly Service by everyone. This made for a very pleasant car buying experience! More

by cwbpect
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Landon
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Oct 01, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

October 01, 2023

Easy no hassle, refreshing purchase. Vehicle tracking can be improved. Can recommend this dealer to others. More

by mbarnes555
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wakefield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Fortin
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Oct 02, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

October 01, 2023

Robbie was the best and was extremely helpful. He is the best honda salesman I’ve ever had!! More

by jmurph121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 30, 2023

Great customer service from William able to address concerns brought to him in a timely manner. Great experience More

by RODLIZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Landon, William Plazas
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Oct 01, 2023 -

Liberty Honda responded

It's great to hear that William was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

September 30, 2023

I received a great service from the people at Liberty Honda. Ken and his manager were very helpful and kind. More

by Krystal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Landon, Ken Chang
Report | Print
Oct 01, 2023 -

Liberty Honda responded

We are so glad that we had the opportunity to work with you, Krystal, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

September 30, 2023

I’ve always had great service at this dealership but I was a little surprised on my last visit, I came in on a recall, I was a 1/2 hr, early but they took me in my vehicle Sat for almost a hr before they More

by LOMBO4358
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 30, 2023

I am having a problem with my vehicle and it is being researched between the dealership and a Honda corporate. I am not putting any responsibility at this time on dealership but I need to get this proble More

by RJTONEY
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gunderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2023 -

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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