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Liberty Honda
Hartford, CT
3,221 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,221 reviews
Verified Customer
May 21, 2023
Service rep was extremely courteous and is someone I trust to advise me. Service was timely. trust to advise me. Service was timely. More
by MMORRIS13
Employees Worked With
May 21, 2023
Drop off was very easy and received text when ready. Pickup was very easy too. Thank you Pickup was very easy too. Thank you More
by Mary
Employees Worked With
May 21, 2023
I know I pay more for work done at my Honda Dealership service dept. but the work is done by experts and everyone is pleasant and accommodating, extremely courteous. service dept. but the work is done by experts and everyone is pleasant and accommodating, extremely courteous. More
by RJVIRCH
Employees Worked With
Jaime Andrzeicik
May 21, 2023
Chloe took excellent care of us, staying in contact the entire time the car was in service. She greeted us and got our car in right away. She always goes above and beyond. entire time the car was in service. She greeted us and got our car in right away. She always goes above and beyond. More
by Iamstacier
May 20, 2023
Although the service department is good for some things, my last experience was NOT so good. I understand there are things that can’t be handled by your service department. My flex pipe had a hole in it. Ch my last experience was NOT so good. I understand there are things that can’t be handled by your service department. My flex pipe had a hole in it. Chloe told me that the whole assembly would have to be replaced at the cost if $2,700.00. Luckily I do know something about cars. The WHOLE ASSEMBLY DOES NOT have to be replaced because there is a hole in the flex pipe. What Chloe should have told me is… we at Liberty Honda are not equipped to only fix the flex pipe. However, if you take it to an exhaust specialist, they would be able to just replace the flex pipe at a much lower cost. Just because your service department isn’t able to do it does not mean it cannot be done. And for her to tell me that is the only way to fix it is to replace the whole assembly is wrong. You would earn more respect from your customers, if your staff was completely honest with us. I brought my van to Pops Exhaust and it cost me $260.00 to replace ONLY the flex pipe. That is a xxxx of a lot less than a $2700.00 that Chloe quoted me. Try being HONEST! More
by KAPET26
Employees Worked With
May 20, 2023
Thank you for providing great service. Chloe and the team of Advisors are great to work with at Liberty Honda. Chloe and the team of Advisors are great to work with at Liberty Honda. More
by cforte2
May 20, 2023
Excellent service as always. Fast, efficient, and courteous. Very straight forward about what service needs to be addressed and what can be done at a later date. Highly recommend Fast, efficient, and courteous. Very straight forward about what service needs to be addressed and what can be done at a later date. Highly recommend. More
by Ron P
May 20, 2023
I am alwalys satisfied,,curious staff awesome Jamie she deserves a raise i couldn't believe how fast i got through knowing i was coming from work. deserves a raise i couldn't believe how fast i got through knowing i was coming from work. More
by HAPPYJEN28
Employees Worked With
Other Employees :
Jaime Andrzeicik
