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Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.6
3,218 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 3,218 reviews

May 12, 2023

Justin and rocky made the buying experience easy and enjoyable! Both took the time to explain the process and address any questions that I had More

by C_ANNES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2023 -

Liberty Honda responded

Congratulations on your new vehicle! We are so glad that Justin and Rocky had the opportunity to work with you, and that they could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Plummer

May 11, 2023

The welcoming was Very Good and the Service was excellent and fast so definitely coming back More

by FENDERLINE6GUITAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
May 11, 2023 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

May 11, 2023

Very helpful, a pleasure to work with and explained in detail my report and next syeps More

by Crv owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
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May 12, 2023 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

May 11, 2023

Could of been texted of the delay due to staff shortage for my oil change More

by CARMEN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We apologize for the delay and will share your comments with our team. We appreciate your business. Dave Gunderson

May 11, 2023

Liberty provides accurate estimates for the scheduled work' cost and duration. This maintenance item required nearly a days work. The loaner provided was appreciated. More

by rpb404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2023 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

May 11, 2023

Service was prompt and very friendly. Communication was easy and I was able to quickly receive responses. More

by lj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Kossakoski
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May 12, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Plummer

May 11, 2023

Great service. Great staff. High quality work. Would go back. Very helpful and very friendly. More

by Cmvhllaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip
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May 12, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

May 10, 2023

Jonathan was pleasant, courteous and helpful. He explained what their findings and solutions were very clearly More

by rayrpwsolutions
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath, Jonathan Roath
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May 10, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, Ray, and we hope to see you again! Dave Gunderson

May 10, 2023

I’ve been dealing with liberty Honda over 30 years now so that should speak for something. More

by EDGIRAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
May 10, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dave Gunderson

May 10, 2023

Very polite, but it took far longer than I expected, and was not informed of the delay More

by KH649326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Lanzo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2023 -

Liberty Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Dave Gunderson

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