Back

Liberty Honda

Hartford, CT

4.6
3,218 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
Contact Dealership

71 W Service Rd

Hartford, CT

06120

Directions

By Type

Showing 3,218 reviews

April 28, 2023

Good experience in past. Chloe was too focused on money rather than my needs. Unusual experience for me. More

by BDAWES3046
Recommend Dealer
No
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know names nowadays
May 04, 2023 -

Liberty Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Dave Gunderson

April 28, 2023

Great service. I had to get towed in and Chloe fit me in, explained everything to me and followed up with all info. 5 stars! More

by ALLISON.ZITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

April 28, 2023

Always amazing service and speed. Been with them since 2007. Will get another car through them one day. More

by Risby drayton
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Angelica Peters, Jacob Mascola, Jonathan Roath, Kimberly Feliciano
May 01, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

April 28, 2023

5 She handles your car problems professionally and advised on future things to be done More

by Khannazir1948
Recommend Dealer
Yes
Employees Worked With
Chloe
May 01, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Gunderson

April 28, 2023

Robert did a great job of making the car lease experience easy, comfortable and successful. He was knowledgeable and understood my wants and needs and together we found just the right vehicle at an acceptab More

by maryheart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Liberty Honda responded

Thank you so much for choosing Liberty Honda! Congrats on your new lease. Please let us know if we can be of any more assistance! Mike Plummer

April 27, 2023

they did not understand my concern, it was stated several different ways and to different people More

by kimcrockwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelica Peters
May 01, 2023 -

Liberty Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Dave Gunderson

April 27, 2023

Very easy. Booked appointment online. Used night owl drop off. Received text confirmation, then phone call to advise oil change was complete. More

by KarenZ
Recommend Dealer
Yes
Apr 28, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Gunderson

April 26, 2023

I arrived knowing what I wanted. I got immediate service with a smile. Everyone was competent and knowledgeable. Compared to previous car buying experiences, elsewhere, Liberty Honda More

by midafigu54
Recommend Dealer
Yes
Employees Worked With
Udi
Apr 26, 2023 -

Liberty Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Liberty Honda are glad to have you as a customer. Mike Plummer

April 26, 2023

Having Chloe help was top notch. Made my experience with Liberty Honda exceptional. I now plan on getting any work done on my vehicle directly through Liberty Honda. More

by Anazario614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Liberty Honda responded

Thank you so much for your kind words for Chloe, and for taking the time to leave us this wonderful feedback! Dave Gunderson

April 26, 2023

Scheduling car maintenance is always easy, the service is prompt, technicians always thorough and the advisors are great. More

by RONM201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Peters
Apr 26, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Gunderson

...
169
...