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Liberty Honda

Hartford, CT

4.6
3,205 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 3,206 reviews

March 23, 2023

Always friendly and happy to help. Convenient waiting area with vending machines and tables. They even brought my car in for me this time. More

by LoyalFauna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Peters
Mar 27, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

March 22, 2023

My experience right from the start was great. Justin was easy to to deal with and I never felt pressured during the process. He was always available to contact and he responded promptly. I will More

by brycehanning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Liberty Honda responded

Bryce, We are very happy to have provided you with such a positive experience! Justin and our team sincerely value your business and look forward to your next visit. Mike Plummer

March 22, 2023

I came in to have my oil check which was recommend when I reach 1000 miles. Overall My experience was great it just took a 2 hours to do a check that takes no longer than 20mins. The advisor was great with More

by BRIDGET45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
Mar 22, 2023 -

Liberty Honda responded

Bridget, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

March 21, 2023

Helpful knowledgeable associate who advised me as to why specific services were needed. Pleased with the overall quality of the work. Love my CRV More

by JAN20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cunningham, Jonathan Roath
Mar 22, 2023 -

Liberty Honda responded

Jan, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

March 21, 2023

I have never had such a pleasurable experience buying a car. Everyone I dealt with at Liberty Honda was professional and personable. Would highly recommend buying from them . More

by cbs444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ravi Ajodhi
Mar 22, 2023 -

Liberty Honda responded

Thank you so much for choosing Liberty Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Mike Plummer

March 20, 2023

Car was taken in immediately upon arrival. Excellent diagnostics found additional serious problem. Problem should be covered under extended warranty and Jonathan Roath spent many hours attem More

by Elaine Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Mar 20, 2023 -

Liberty Honda responded

Elaine, Thank you for taking the time to share your feedback with us. Jonathan and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

March 20, 2023

Honest. Help deal with the insurance company to get oem parts when after market we're not working. Would go back again for service. More

by hajajacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

March 18, 2023

Very pleased with Liberty Honda service! Jim Lanzo was so nice and very helpful in a stressful situation! I will continue to bring my car to Liberty for service! More

by Wendivazzoler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Liberty Honda responded

Thank you for the kind words for Jim and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

March 18, 2023

Welcoming, patient and knowledgeable. Both of our service people went out of there way to explain the process and kept us aware of the progress. More

by johnjhussey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
Mar 19, 2023 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

March 18, 2023

Very good repair job. Too bad that it took a month. Overall I am very satisfied. More

by Drbiff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your patience and your business and look forward to your next visit. Dave Gunderson

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