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Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.6
3,205 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 3,205 reviews

February 20, 2023

Everything is ok. Need to set everything back the way I have it after they service car. More

by SDHOWARD1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Jacob Mascola, Jonathan Roath
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Feb 20, 2023 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

February 19, 2023

I was very happy with my purchase and Jackie Nieves was an awesome sales person. The whole Liberty Honda team was so helpful and very knowledgeable. I will highly recommend them. More

by Corsamartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Nieves
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Feb 20, 2023 -

Liberty Honda responded

Corsa, Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Jackie was able to help, and we hope to see you again! Mike Plummer

February 19, 2023

John Cunningham was an amazing salesman. Great experience all around. Everyone was very friendly and professional. More

by nsapere78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cunningham
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Feb 20, 2023 -

Liberty Honda responded

Here at Liberty Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with John, and it was a pleasure having you at the dealership. We appreciate your review! Mike Plummer

February 19, 2023

Over the years my family and I have owned and leased several Hondas. I’m very happy with the service. More

by CELORIDEBBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amnon Udi, Jonathan Roath
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Feb 19, 2023 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

February 19, 2023

Service was great and car runs great and feels great. Brakes feel nice, don’t have to put much pressure on the brakes at all. Dealer service is pricey but they do great work at Liberty Honda. More

by KPARIZO34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
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Feb 20, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

February 18, 2023

Seems like they don’t care about 100% satisfaction of customers or suggestions of customers. More

by 0cedilla-mangoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Roath
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Feb 20, 2023 -

Liberty Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Dave Gunderson

February 18, 2023

The service was excellent at liberty Honda I hope that they keep up the excellent services always More

by RCUMMINS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
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Feb 19, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. Jaime and our team appreciate your business and hope to see you again soon! Dave Gunderson

February 17, 2023

They did a good job in my vehicle it took a little longer than I thought it would take, but my part was taking long to arrive so I guess that's understandable but other than that they were awesome and did an More

by jessicarodriguezp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't see anyone I talk to. I was at liberty collision to get my car fix the appraisal guy was very nice,polite and helpful I wish I knew he's name and the ladies upfront who attended me with my car and rental made it all easy thank you all.
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Feb 17, 2023 -

jessicarodriguezp responded

Keep that good customer service

February 17, 2023

I went to get a problem inspected and I was told honestly that there is no problem. This saved me money. More

by utsav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
Feb 17, 2023 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

February 17, 2023

I always get great service from Jaime. She’s a real professional. She always offers expert advice. Great advisor. More

by Liberty Honda Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Jonathan Roath
Report | Print
Feb 18, 2023 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jaime met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

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