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Liberty Honda

Hartford, CT

4.7
2,524 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,524 reviews

November 25, 2023

Friendly and helpful, good deal, great experience. Was able to drive home with a brand new car that I asked for including color and trim in a week. More

by oleg
Recommend Dealer
Yes
Employees Worked With
amnon udi
Nov 27, 2023 -

Liberty Honda responded

Thank you, Oleg, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Liberty Honda are glad to have you as a customer.

November 25, 2023

Ken Chang was a very helpful salesman. Was very informative and answered all my questions. More

by Hasaltf1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Liberty Honda responded

We are very happy to hear that Ken provided you with such a positive experience during the purchase of your new vehicle! We sincerely value your business and look forward to your next visit.

November 25, 2023

Leo was very nice, knowledgeable and professional. Great experience! He was friendly and super helpful More

by jesserosenstock1
Recommend Dealer
Yes
Employees Worked With
Leo
Nov 27, 2023 -

Liberty Honda responded

Thank you, Jesse, for your business and this review. We're happy to hear that Leo and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 25, 2023

Not responsible for the promise they make at the time of purchase. They gave me warranty and when it’s time for me to get service they have more than thousand unreasonable way to deny. Complaining process w More

by labdev_joshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember names
Nov 27, 2023 -

Liberty Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 25, 2023

Great Cars, great people, the lowest prices with the best customer service! All of this make my buying decision,an easy one ! I strongly recommend liberty Honda! More

by Revoldog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Santamaria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Plazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayloni Gaetan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zamaly Garcia
Nov 27, 2023 -

Liberty Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 25, 2023

What a delightfully positive car buying experience at Liberty Honda in Hartford! Justin the sales manager was simply fantastic - his friendly and fair approach made the whole process fast and easy. My fa More

by HondaPatell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Santamaria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Plazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayloni Gaetan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Liberty Honda responded

It's great to hear that Justin was able to help you out during the purchase of your new vehicle! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

November 25, 2023

Upon entry to Liberty Honda I was greeted by Justin who immediately catered to my needs. Coffee was immediately provided to soothe myself and greatly appreciated as I was very cranky due to my terrible exp More

by thejingler25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Plazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayloni Gaetan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zamaly Garcia
Nov 27, 2023 -

Liberty Honda responded

Here at Liberty Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Justin and Rocky, and it was a pleasure having you at the dealership. We appreciate your review!

November 25, 2023

I had a wonderful experience purchasing my Pilot 2 years ago. Service and sales are a pleasure to deal with. They have made purchasing and caring for my car a wonderful experience. I highly recommend Liber More

by jennspirito76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Udi
Nov 28, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business, Jenn, and hope to see you again soon!

November 24, 2023

I had a great experience working with this dealership. Great price on the car compared to other dealerships and everyone I dealt with was exceptional. My next Honda purchase will come from this dealership More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Liberty Honda responded

Thank you, Jim. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Liberty Honda!

November 24, 2023

kalani was super helpful and not pushy at all, she helped me find the right car for me More

by missb1777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayloni Gaetan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Liberty Honda responded

Thank you so much for choosing Liberty Honda! Congrats on your new purchase, and let us know if we can be of any more assistance!

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