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Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.7
2,627 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,627 reviews

November 10, 2023

The experience was very good. They were very friendly, no pressure. Robbie was very accommodating and took the time to listen to my concerns. He was also very helpful even after t More

by CD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

Liberty Honda responded

Thanks for your feedback on your recent visit to Liberty Honda. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

Helpful
November 10, 2023

Very friendly not pushy at all Our salesman was knowledgeable and very professional Eventhough he has been with Liberty for a short time he knew every detail about the car we wanted without havin More

by ricspunkin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
November 08, 2023

Chloe was great but entire operation does not feel very organic, feels like customer is not the focus More

by kevinfroeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Liberty Honda responded

Thank you, Kevin, for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again!

Helpful
November 08, 2023

Very patient kind and gave me all the info i needed. Ken. Best sales consultant ever experienced!! I LOVE my CRV-EXL!!!!! More

by Debby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Liberty Honda responded

Thank you, Debby! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

Helpful
November 07, 2023

Good, great, the best for every part when bringi my car excellent job and more More

by Valdirene Carvalho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
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Nov 07, 2023 -

Liberty Honda responded

Valdirene, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

Helpful
November 07, 2023

Very good work. No bargain on the pricing. I have been going there since 1998 and plan on continuing. More

by mssrbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mckeever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

Helpful
November 07, 2023

Clean friendly efficient will to help make your shopping experience easier and stress free best More

by LITTLEMISS1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

Helpful
November 07, 2023

Ken is very knowledgeable about his job, he find me the right car that perfectly fits my budget and my lifestyle. Do not hesitate to check out liberty Honda in Hartford Connecticut. Thumbs up every time . More

by Lovis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Liberty Honda responded

It's fantastic to hear that Ken provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Liberty Honda!

Helpful
November 07, 2023

Great service any time I bring my vehicle in for service. On time needvto accept mire than 1 coupon. My charges were in excess of $1000 More

by JAMAZ1728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear Scott and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
November 07, 2023

Overall service was good but after the oil change I noticed that my sticker on the windshield was not updated. More

by Sauharda N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Liberty Honda responded

We're sorry to hear this and apologize for any inconvenience. If you wouldn't mind discussing the issue in more detail, please reach out to us directly. We appreciate your business and look forward to serving you again!

Helpful
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